Ryan Hook Email & Phone Number

Greater Atlanta Area

Manage inventory and parts planning for 1 of 6 national regions in Refreshments division, ensuring appropriate inventory of most frequently used parts on service vans of 600+ technicians providing customer care to specialized in-store drink machines. Completed Parts Planning rollout for Midwest Region to synchronize onboarding of initial parts by suspending and restarting auto-procurement.̵ Conducted excess and obsolete parts analysis.̵ Reduced excess inventory from $4M to $2M without negatively impacting customer service, achieving a 21% improvement in Inventory Turns. Developed strategy to reduce Hold for Parts timing to improve customer service. ̵ Reduced Hold for Parts metric from 6.1% to 4.8%, representing best decrease among all regions by creating “Top 25” view of Parts on Hold that allowed Market Units to focus on fewer parts for larger gains; program now being implemented in all regions nationwide.̵ Collaborated with Field Service and Parts Management Group leaders, influencing them to follow Materials strategy and ensure continued improvement. Spearheaded Servigistics Parts Planning for Parts Rooms nationally, including management of system testing, database changes and TEST environment set up and batch runs. Manage 600,000 SKUs for 690 locations; determine critical parts, place orders, optimize van space and analyze requested parts to add to van inventory.

Greater Atlanta Area

Directed production planning for rollout of innovative drink machines, representing company’s largest development in decades. Created Materials Management strategy to ensure new parts and ingredients to support rollout were in place for launch and ongoing demand from plants. Analyzed sales forecasts against plant capabilities and worked with production line to schedule production based on quantity required, required order of production process and shifts. Partnered with production manager to manage increased capacity without additional shifts; provided daily analysis of customer requests as demand grew; communicated with sales and marketing on ability to meet customer needs.

Greater Atlanta Area

Sourced new ingredients to support product development, including identification of international sources, logistics planning for transport to ensure timely production and maintenance of commercialization database to track and update new products and vendors.

St Petersburg, Fl

Created and executed Materials strategies for 2 business units with $40M annual revenue. Interacted with customers during quarterly business reviews, presentations and conference calls; participated in pricing negotiations to lower production supply costs. Directed 3-member team and remotely managed day-to-day issues at production sites in Mexico, Scotland and China. Served as Materials lead to transfer product to lower cost region while maintaining quality and customer service; coordinated move from Scotland to China by reducing excess inventory at originating site and preparing receiving site for receipt; ensured Master Production Schedule was loaded between both sites. Reduced Days in Inventory and increased Inventory Turns by focusing on minimizing excess, eliminating obsolete inventory, lowering minimum order quantities and increasing supplier consignment.

St. Petersburg, Fl

Standardized business unit buyer function across 9 sites in 7 countries on 3rd largest business unit producing $800M annual revenue. Provided global support for supplier price discrepancies, component sourcing decisions and supplier escalations. Managed price discrepancy process to ensure supplier adherence to quarterly pricing based on commodity ownership.

St. Petersburg, Fl

Researched and provided quotes for Materials component of new products for current and prospective customers; negotiated pricing with suppliers. Resolved supplier issues for 4 buyers, ensuring due diligence was performed to prevent production line stoppage.

St. Petersburg, Fl

Purchased semiconductors, custom mechanicals and programmables in New Product Introduction environment, utilizing SAP and monitoring 35 suppliers for compliance with Just-In-Time delivery schedules. Analyzed, maintained and executed Materials Requirement Planning to monitor and resolve supply issues and order status. Began as Inventory Analyst and promoted to Buyer after 6 months.

Germany, Ft Campbell, Ky

Performed root cause analysis and identified corrective action for Materials discrepancies. Established and maintained stock records to ensure adequate inventories were maintained at locations on and off base; conducted location surveys for warehouses and mobile units.