Ryan Hsu Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

Boston, Massachusetts, United States

• PLX Leader:
• Lead the Perfectly Executed (PLX) initiative to ensure that all McDonald's operations are performed at the highest level of quality and efficiency, driving consistency and excellence across all locations.
• Train and coach managers and crew members on PLX standards and best practices, and ensures that they are consistently applied across all locations, helping to improve overall performance and customer satisfaction.
• Develop and implement action plans to address areas of opportunity and improve overall PLX performance, leveraging data and analytics to identify key performance drivers and develop effective solutions.

Boston, Massachusetts, Estados Unidos

• Experienced closer, with a strong track record of working 4 p.m. to 2:30 a.m. shifts.
• Skilled in working any position at McDonald's, including drinks, cashier, fries, nuggets, kitchen, primary backup, substitute manager, general customer lead, and more.
• Consistently maintains McDonald's high standards of hygiene by conducting hourly checks in the kitchen, lobby, friers, and bathroom.

Nueva York, Estados Unidos

• Provide thorough training and guidance to new employees in all roles, including drive-thru, cash register, and presenter.
• Set customer satisfaction and speed targets to be achieved.
• Ensure that McDonald's safety procedures are consistently followed.

Queens, Nueva York, Estados Unidos

• Efficiently managed front counter and drive-thru operations, achieving order and payment times of 20-25 seconds and 10-15 seconds respectively, while maintaining open communication with customers and managers.
• Demonstrated proficiency in taking orders in multiple languages, including Chinese, English, and Spanish, as well as operating the register and POS system with accuracy and speed.
• Expertly managed fryer operations, ensuring that all orders were completed correctly and efficiently, while adhering to strict food safety and quality standards.
• Consistently provided fast and friendly customer service, serving food quickly and efficiently, closing the store, and ensuring all safety and health protocols were met. Proactively contribute to a positive and.

- Run essential office processes like answering phones and emails, managing drop-in advising, and working on larger projects for the academic and career advisors. - Answer questions about schedules, future course planning, and networking strategies. - Foster career exploration, CV reviews, and study abroad plans.

Manhattan, Nueva York, Estados Unidos

• Chosen as one of 160 high-achieving New York City students for a prestigious career development program that provides access to career opportunities, professional networks, and college preparation
• Attend weekly classes to cultivate skills and mindsets for college and career readiness, access, and success

Nueva York, Estados Unidos

• A civic leadership council composed of Fellow representatives from 2026 & 2027
• Work with the Opportunity Network to devise insightful, interesting, and meaningful lessons for 11th and 12th grade fellows.
• Attend monthly meetings to address Fellows’ concerns.
• Propose ideas to make the OppNet experience most enjoyable for future fellows.
• Propose solutions to fix ongoing issues and concerns.

New York, United States

Boston, Massachusetts, United States

Spearhead diverse student engagement initiatives, enhancing campus participation and community cohesion by 23% in the fall semester of 2023Orchestrate successful events spanning academic support, cultural awareness, and health advocacy, including tutoring sessions, professional panels, and breast cancer awareness campaigns, demonstrating strong.

Nueva York, Nueva York, Estados Unidos

• Work collaboratively with the marketing team to manage brand and marketing initiatives.
• Develop and execute marketing campaigns, including a new campaign targeting restaurant suppliers and supermarkets nationwide.
• Conduct market and client research and create reports on marketing performance.
• Maintain a schedule of marketing initiatives and update and analyze outgoing call lists.
• Import large amounts of data into Asana and use Excel techniques to filter through and identify relevant ads for the marketing team to target.
• Use Google Ads to track the performance of ads and identify common trends.

Queens, New York, United States

• Proficient in English and Spanish for taking customer orders
• Experienced in packaging orders and ensuring their accuracy before serving
• Skilled in making menu recommendations and adaptions for customer preferences and dietary restrictions
• Demonstrated ability to establish strong customer relationships through attentive and observant service
• Trained in preparing a wide variety of fresh drinks, including natural juices, coffee, and alcoholic beverages

New York City Metropolitan Area

• Gathered large quantities of contact information to generate new leads.
• Analyzed data to attract people to the business’ services.
• Explained findings and patterns in data.
• Filtered tens of thousands of advertisements to find possible clients to be contacted.
• Meeting marketing and sales human resource objectives.

Manhattan, Nueva York, Estados Unidos

• Analyzed Website trends to figure out what techniques generate the most leads
• Monitor and analyze finance data
• Created insightful presents that provided guidance for future economical plans
• Touched upon issue identification and explained plausible fallacies

Bachelor Of Science In Business Administration, Business Administration And Management, General

The Bachelor of Science in Business Administration (BSBA) at Boston University Questrom School of Business offers a holistic approach to.

High School Diploma, Multi/Interdisciplinary Studies, Languages

Activities and Societies: Seward Park Boys Varsity Volleyball Team, Seward Park Co-Ed Wrestling Team (Captain), World Cultures Club.