Leads system-wide, service line and divisional strategic planning and growth initiatives. Heads strategic partnerships & practice acquisitions for diversified services and medical groups. Consults and manages market growth, needs analyses, site selection & prioritzation, business & capital planning efforts. Participates in M&A growth, innovation and physician strategy executive committees.

Led design and implementation of surgical process improvement, population health strategies, patient safety interventions and operations reliability standards. Focus on design for six sigma, business case development for capital & budget funding, implementation and change management of process & patient outcomes

Business development & performance management for 13 external acquiring partners. Program planning, business evaluation and implementation of alternative pricing, onboarding and servicing models.

Manager of global network operations focused on international platform and process alignment, cost reduction and overall service line budget management.

Manager of North American merchant payments network. Focused on platform integration, core process infrastructure design and defect mitigation / management.

Internal consultant in process design, root cause analytics, IT infrastructure development and six sigma continuous improvement projects for North American customer service business.