Ryan Isais Email & Phone Number

Lubbock, Texas, United States

As the Senior BA my job is to be up to date on all information systems and apply this to the development, execution, and improvement of current business processes. This is done by providing support and contextual information to cross-functional teams while using established best practices. I am also responsible for training all new business analyst in the BU so that we align our efforts internally to meet customer and business needs. I am heavily involved in supply chain management as well as strategic procurement efforts that lead to or support contract negotiations.

Lubbock, Texas

As the Business Analyst I work with the Business Unit Manager in support of allnon-technical areas of the business. I work to standardize or create.robust processes so that they may support business decisions or ultimately be rolled out to their prospective departments. Also, I am a key point of contact for all internal and external stakeholders regarding supply chain matters. Some of my main dutiesare in the areas of:● Customer / Vendor Relations● Inventory Control● Pricing● Logistics● Marketing / Sales Support● Manufacturing / Operations Support● Data Management● Reporting

Lubbock, Texas

This is the position that allowed me the opportunity to learn how to support our newly formed development department and business team by providing a blend of both technical services such as quality inspections, parameter measuring and assisting with rework/scrap tracking and analysis as well as other logistic services such as shipping, reporting and inventory management.

Texas

Supervisor position in the area of plasma processing in semiconductor fabrication. I received this position due to performance shown in my previous department as well as demonstrating a dedication to my work and studies. My education has taught me about the health industry and this position has taught me about being an effective manager of people and time.

Lubbock, Texas Area

This is a combined entry of my time spent in manufacturing. This is where I learned to cross-train both myself and others on various semiconductor manufacturing machines, coordinate between different modules / departments and perform both general processing and quality assurance duties such as machine qualifications and product inspections. This is technically three different positions under the manufacturing umbrella (Material Handler, Plasma Operator and Photo Operator). Received certifications on 10 different processes related to semiconductor fabrication.

This was mainly a customer service position that had me assisting both internal and external customers as a helpdesk support and upper tier network support. I obtained certificates to troubleshoot and diagnose units classified as "Screwdrive" or "Chain/Belt" as well as assist customers with the programming of their devices. Duties also involved maintaining the customer relationship management data base as well as shipping and tracking orders of products. Position also required the ability to verify customer information to validate warranty information.