Ryan Kavanagh Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Advised student groups on University policy by providing one-on-one meetings, “How to Start a Club”workshops, and online materials to ensure both adherence and understanding from student groups.
• Approved 1000+ recognition packages consistently and equitably against several policies to ensure adherence to University policy, offering policy education and advice when applications did not align and resulting in.
• Advised student leaders through interpersonal conflicts and external complaints with care and empathyleading to increased understandings of relevant policies and building of conflict resolution strategies.
• Coordinated and maintained the 21 Sussex Clubhouse, home to 50 student club spaces by trackingoccupancy goals, providing fobs, planning and executing building meetings.
• Designed and created a Quercus site which will be the home for all clubs-related curriculum, information, and resources for St. George launching in Winter 2024, adopted as a strategic priority for Student Engagement.
• Co-designed a full orientation and onboarding process for the Campus Organizations Assistant WorkStudy team allowing for a deeper understanding of workplace goals and available supports.

Toronto, Ontario, Canada

• Co-created the administrative processes such as the query triaging process, certificate changeover, and metrics tracking for a complete program redesign of a multi-certificate program servicing 10000+ Teaching.
• Analyzed reports on mental health and reconciliation for an Equity working group leading to the creation of actionable steps to be brought to upper management.
• Provided front-line service to members of the community in a quick and efficient manner to facilitate a steady workflow and fast responses even at peak times.
• Engaged Faculty and community members with compassionate and empathetic responses cultivating positive experiences and constant positive feedback

Toronto, Ontario, Canada

• Greeted individuals entering the Student Success Centre, acting as the first point of contact for inquiries regarding Academic Success, Career Exploration and Education, and Housing Services.
• Maintained an inclusive and open environment for members of the community allowing for a comfortable and accessible use of Student Success services.
• Provided front-line service to members of the community in a quick and efficient manner to facilitate a steady workflow and fast response times even at peak times.
• Learned to Adapt and Evolve in the face of Covid19 to maintain meaningful student interactions

Toronto, Canada Area

• Ensured the cultivation of a supportive and productive work environment for up to 12 team members, promoting a space of value and meaning in their work
• Communicated with my team constantly through email and one-on-one meetings to stay updated on potential highlights and issues my team may have been facing at any given time
• Provided resume review, LinkedIn profile assessment, interview preparation, and general career conversation appointments to a diverse pool of students, enabling students to excel in various aspects of their personal.
• Trained team on career advising principles and best resume practices, laying the foundation for successful peer advising appointments throughout the team
• Presented resume, Interview, and other resource workshops to rooms of up to 70 students in an effort to engage a large and diverse student population and educate them on Career Centre materials
• Created the weekly schedule, rotating with co-workers, to best accommodate the needs of students and the requests of my team

Toronto, Ontario, Canada

• Restructured the annual conference of a 1000+ member society into a hybrid format, constantly adapting due to Covid-19 uncertainty
• Coordinated internationally with Society Executives to ensure needs of multiple interest groups are met
• Organized 800+ conference submissions into a coded Excel document allowing for a smooth acceptance/rejection process
• Coordinated international meetings between multiple committees and outside partners to ensure clear priorities are maintained and planned timelines were accomplished
• Coordinated with German committee to set up online conference structure and portal to ensure the hybrid modality of the conference runs smoothly
• Triaged inquiries and concerns via a public inbox to ensure conference participants and presenters' needs were met quickly and effectively

Toronto, Ontario

• Served a restaurant seating 60+ people while maintaining high customer satisfaction and organized service
• Kept the bar was well stocked, prepared, and organized to ensure a low downtime of service
• Cultivated strong relationships with regular customers leading to recurring business and high customer satisfaction
• Managed running food, taking orders, bartending, and other job responsibilities simultaneously by being adaptable and working from a fluid, priority-based system

Toronto, Ontario

• Worked in a fast-paced, high stress environment, serving a restaurant of 60+ seats, by maintaining an organized workspace and managing time effectively and efficiently
• Maintained an under 20-minute order time in most occasions ensuring customer and owner satisfaction
• Communicated with my team to guarantee kitchen was prepared for service through keeping organized and up-to-date stock and prep lists
• Worked as line cook, dishwasher, and expeditor, filling whichever role was needed in a given situation to make sure the kitchen ran in an orderly fashion

Toronto, ON

• Ongoing communication through social media and mailing lists to a community of over 200 students
• Assisted in planning over 10 events to insure an inclusive and open space for undergraduate philosophy students
• Met monthly with other PCU Executives to discuss goal-planning and event logistics, aiding in the development of a cohesive team and timely event planning

Toronto, Canada Area

• In combination with Senior Peer Career Advisor position, provided career advising appointments to over 300 students totaling in over 80 hours of peer-to-peer advising
• Co-facilitated hour-long discussion-based career chats to small groups of students, cultivating a space of peer-to-peer career learning
• Organized staff socials for a team of 17 to build a greater sense of community among staff
• Co-Facilitated a resume workshop for a group of 15+ students to educate conference goers on best resume practices

Halifax, NS. Toronto, ON.

• Provided solution-based advice to customer issues involving the various departments throughout Canadian Tire, ranging from hardware problems to camping questions
• Kept my specific section clean, organized, and stocked to promote a welcoming and easy customer experience
• Assisted a large pool of customers with diverse communication styles, working with them to find solutions through active listening.
• Supported my team on a daily basis through constant communication of issues that have arisen, leading to a more cohesive team and strong work-based support network

Halifax, NS

• Organized and planned events centered around the needs of first year students allowing for spaces intended for first year students specifically
• Became a member of the Bylaw review committee for the 2016-2017 year, culminating in an end-of-year bylaw review and proposal
• Communicated to a member base of over 400 students to ensure their needs were being met by the student union