•Advised student groups on University policy by providing one-on-one meetings, “How to Start a Club”workshops, and online materials to ensure both adherence and understanding from student groups.• Approved 1000+ recognition packages consistently and equitably against several policies to ensure adherence to University policy, offering policy education and advice when applications did not align and resulting in adherence.• Advised student leaders through interpersonal conflicts and external complaints with care and empathyleading to increased understandings of relevant policies and building of conflict resolution strategies.• Coordinated and maintained the 21 Sussex Clubhouse, home to 50 student club spaces by trackingoccupancy goals, providing fobs, planning and executing building meetings.• Designed and created a Quercus site which will be the home for all clubs-related curriculum, information, and resources for St. George launching in Winter 2024, adopted as a strategic priority for Student Engagement.• Co-designed a full orientation and onboarding process for the Campus Organizations Assistant WorkStudy team allowing for a deeper understanding of workplace goals and available supports.• Cultivated an inclusive and supportive environment for club leaders on campus resulting in a club leader’s nomination and eventual selection for Student Engagement’s “Outstanding Staff of the Year” award.• Co-supervised a team of 3-4 Work Study students, building learning/professional goals, assigning tasks, and assisting in project planning leading to consistently positive feedback and high return rate of staff.• Organized data and processes for the clubhouse space allocation, clubhouse meetings, and communitybuilding events to ensure clear and direct navigation and learning outcomes for clubhouse groups.• Curated Student Organization Portal data into end-of-year report to tell a narrative about the growth of student organizations year-over-year.

• Co-created the administrative processes such as the query triaging process, certificate changeover, and metrics tracking for a complete program redesign of a multi-certificate program servicing 10000+ Teaching Assistants and Course Instructors.• Analyzed reports on mental health and reconciliation for an Equity working group leading to the creation of actionable steps to be brought to upper management.• Provided front-line service to members of the community in a quick and efficient manner to facilitate a steady workflow and fast responses even at peak times.• Engaged Faculty and community members with compassionate and empathetic responses cultivating positive experiences and constant positive feedback

• Greeted individuals entering the Student Success Centre, acting as the first point of contact for inquiries regarding Academic Success, Career Exploration and Education, and Housing Services.• Maintained an inclusive and open environment for members of the community allowing for a comfortable and accessible use of Student Success services.• Provided front-line service to members of the community in a quick and efficient manner to facilitate a steady workflow and fast response times even at peak times.• Learned to Adapt and Evolve in the face of Covid19 to maintain meaningful student interactions

• Ensured the cultivation of a supportive and productive work environment for up to 12 team members, promoting a space of value and meaning in their work• Communicated with my team constantly through email and one-on-one meetings to stay updated on potential highlights and issues my team may have been facing at any given time• Provided resume review, LinkedIn profile assessment, interview preparation, and general career conversation appointments to a diverse pool of students, enabling students to excel in various aspects of their personal career development• Trained team on career advising principles and best resume practices, laying the foundation for successful peer advising appointments throughout the team• Presented resume, Interview, and other resource workshops to rooms of up to 70 students in an effort to engage a large and diverse student population and educate them on Career Centre materials• Created the weekly schedule, rotating with co-workers, to best accommodate the needs of students and the requests of my team• Aided in the planning of team meetings, ranging from ice-breaker activities to major action points, and co-created meeting agendas to check in with team and keep team members up to date with current projects• See Peer Career Advisor for additional responsibilities

•Restructured the annual conference of a 1000+ member society into a hybrid format, constantly adapting due to Covid-19 uncertainty•Coordinated internationally with Society Executives to ensure needs of multiple interest groups are met•Organized 800+ conference submissions into a coded Excel document allowing for a smooth acceptance/rejection process•Coordinated international meetings between multiple committees and outside partners to ensure clear priorities are maintained and planned timelines were accomplished•Coordinated with German committee to set up online conference structure and portal to ensure the hybrid modality of the conference runs smoothly •Triaged inquiries and concerns via a public inbox to ensure conference participants and presenters' needs were met quickly and effectively

• Served a restaurant seating 60+ people while maintaining high customer satisfaction and organized service• Kept the bar was well stocked, prepared, and organized to ensure a low downtime of service• Cultivated strong relationships with regular customers leading to recurring business and high customer satisfaction• Managed running food, taking orders, bartending, and other job responsibilities simultaneously by being adaptable and working from a fluid, priority-based system

• Worked in a fast-paced, high stress environment, serving a restaurant of 60+ seats, by maintaining an organized workspace and managing time effectively and efficiently• Maintained an under 20-minute order time in most occasions ensuring customer and owner satisfaction• Communicated with my team to guarantee kitchen was prepared for service through keeping organized and up-to-date stock and prep lists• Worked as line cook, dishwasher, and expeditor, filling whichever role was needed in a given situation to make sure the kitchen ran in an orderly fashion

• Ongoing communication through social media and mailing lists to a community of over 200 students• Assisted in planning over 10 events to insure an inclusive and open space for undergraduate philosophy students• Met monthly with other PCU Executives to discuss goal-planning and event logistics, aiding in the development of a cohesive team and timely event planning

• In combination with Senior Peer Career Advisor position, provided career advising appointments to over 300 students totaling in over 80 hours of peer-to-peer advising• Co-facilitated hour-long discussion-based career chats to small groups of students, cultivating a space of peer-to-peer career learning • Organized staff socials for a team of 17 to build a greater sense of community among staff• Co-Facilitated a resume workshop for a group of 15+ students to educate conference goers on best resume practices

• Provided solution-based advice to customer issues involving the various departments throughout Canadian Tire, ranging from hardware problems to camping questions• Kept my specific section clean, organized, and stocked to promote a welcoming and easy customer experience• Assisted a large pool of customers with diverse communication styles, working with them to find solutions through active listening.• Supported my team on a daily basis through constant communication of issues that have arisen, leading to a more cohesive team and strong work-based support network

• Organized and planned events centered around the needs of first year students allowing for spaces intended for first year students specifically• Became a member of the Bylaw review committee for the 2016-2017 year, culminating in an end-of-year bylaw review and proposal• Communicated to a member base of over 400 students to ensure their needs were being met by the student union