Ryan Jackson Email & Phone Number

The Blue Mountains, Ontario, Canada

Job Responsibilities:* Responsible for optimizing the financial performance and overseeing the operations of Golf and Tennis.* Created and fostered the Golf and Tennis teams, which include hiring, scheduling and uniform ordering.* Created and maintained rewards & recognition programs.* Conducted performance reviews* Built a culture of corrective coaching.* Assisted in the creation and execution of approved budgets for the Golf & Tennis operation.* Monitored performance metrics and took initiative to change group booking procedures/offerings, membership products, green fee and tournament pricing to ensure monetary values are met.* In collaboration with the Manager, Golf Maintenance, Retail and Food and Beverage, ensuring the expectations of guests are met and guest experience reflects positively on NPS.* Responsible for maintaining and implementing systems and manuals that ensure training and safety standards are achieved and compliant.

Duntroon, Ontario, Canada

Job Responsibilities:Lead the Golf Operations Team which includes Pro Shop, Back Shop, teaching Professionals, starters, and MarshalsAssisted the Director of Operations with recruitment and selection initiativesPromoted the game of golf, personal skill development and fun, in every member and guest interactionPromoted junior golf through clinics, camps, special programs, community engagement at the high school level, and other community outreach optionsDirected and organized all golf activities, including member events, tournaments, leagues, scoring systems, the practice range facility, tee time reservations program, the Back Shop, and cart operationsImproved the Pro Shop’s product offering, merchandising and revenue growthWorked with the Management Team to develop the annual golf events calendar Supported event planning with the Events TeamDeveloped and promoted new & renewed memberships, corporate golf events, and special tournaments Served as an everyday ambassador for Duntroon Highlands by building everyday great relationships in the golf industry and surrounding communities

Kemble, Ontario

Job Responsibilities:Manage the Golf Shop on a daily basisLead Instructor for summer-long Junior CampsInstructor of Men's and Ladies Clinics along with Private LessonsPurchasing merchandise for the Golf ShopCreating sales/maintaining monetary goalsMonthly inventory controlCreate weekly schedules for the Golf Department, while paying attention to our budgetsOrganize and execute corporate/member/outside eventsOrganize and execute a summer long Men's and Ladies LeagueOrganizing a lesson program with participants in our summer long play and stay packagesLiaison between The Golf Shop, The Inn and Food and Beverage to aid our play and stay guests

Caledon, Ontario

Job Responsibilities:Managing the Golf ShopWeekly Scheduling for the Golf Shop StaffMerchandising/Purchasing Product for the Golf Shop on a yearly basisInventory ControlBudgeting to maintain given monetary goalsConducting Lessons with Members and Guests Lead Instructor- Ladies weekly clinicTournament Coordination- member and outside eventsCreation of sales and promotions on a monthly basis

Jasper, Alberta, Canada

Job Responsibilities:Ran successful Junior, Member and Colleague Clinics, along with Private LessonsPlayed a vital role in merchandising and inventory controlRan successful Men's and Ladies Nights Scheduling and budgeting for golf shop departmentReceived Alberta Merchandiser of Year Award in 2016

Maple, Ontario

Job Responsibilities:Worked on the line alongside the Executive ChefCreated dishes breakfast through dinnerPrepped food/meals for large weddings/events Worked outside events at the club such as weekly barbecues and other events