Customer Service Representative
CurrentTaking high Volume of calls daily.Working with and providing a service for vulnerable customersDealing and processing Confidential Financial informationWorking towards daily targets within the departmentProblem-solving daily for all stakeholders of the business.Complaint ResolvingWorking independently and team workingWorking well under pressureProficient in the use of all Microsoft ProgrammesDeveloped a in-depth knowledge of the insurance market.Listening skills when dealing with complex inquiriesFantastic communication skills