Ryan Jay Mopal Email & Phone Number

Makati, National Capital Region, Philippines

OB DESCRIPTIONS: •Provide Planning ,Implementation and migration of Microsoft Active Directory On-premise . Microsoft Entra ID and Hybrid Setup•Provide Planning and Implementation of Microsoft 365 Services•Provide basic and advanced technical support for Microsoft Active Directory, Windows Server OS and other Microsoft Server Roles and Features and ensure all IT services are properly maintained and upgraded.•Evaluate client existing systems and provide the technical direction to IT support staff.•Plan, implement and migrate existing Active Directory to the latest version•Knowledge in Veaam Backup, Vmware, Intune •Conduct POC to client•Provide Documentation after finishing the project•Perform break fix of Microsoft infra of the client

JOB DESCRIPTIONS: • Deploying and Maintaining physical and virtual servers• Windows Server Management 2012, 2016, 2019• Microsoft Office 365 Administration• Virtualization, Esxi and vSphere 6.7 – 7.0• Managing Azure Active Directory and On-prem AD, GPO, DHCP, DNS and WSUS• End-point administering Mcafee ePO ,Kaspersky• Data Storage Administration • Manage Backup (Veeam Backup)• Desktop Support hardware and Software • Helpdesk Support Ticketing System• End User support across sites

Philippines

JOB DESCRIPTIONS: • Installing and configuring computer hardware operating systems and applications.• Perform troubleshooting to diagnose and resolve problem.• Responsible for Hardware / Network related concerns.• Resolve Helpdesk Escalations and provides direct end user support.• Negotiating vendors and providers thru email or phone.• Monitor and Maintain servers, network and computer system for irregularities and performance issues.• Managing Active Directory ,GPO, DNS, DHCP• Set up configuration, maintenance, upgrades, patching, repair etc• Using ticketing system.• Responding in a timely manner to service issues and requests.• Providing technical support across the company.• Avaya IP Telephony