Ryan Jeffery Email & Phone Number

With over 24 years of work experience, I am a seasoned leader and entrepreneur in the digital and creative fields. As the Chief Operating Officer at KPI Mystery Shopping, I oversee the company's operations, strategy, and growth, providing customer experience measurement and improvement solutions to various industries. I leverage my product architecture, data analysis, and project management skills to optimise our services' efficiency, quality, and profitability. As the Founder of Guest Brief, I launched a new venture that offers a Digital Guest Compendium for hospitality businesses. I apply my creative strategy, web and graphic design, and product management skills to create and deliver innovative and user-friendly products that help our clients understand and improve their guest satisfaction and loyalty. My mission is to empower businesses and organisations to achieve their goals and enhance performance through data-driven, automated and creative solutions. I am passionate about learning new technologies, trends, and best practices in my field, and I value collaboration, diversity, and innovation in my work.

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  University Of Wollongong

  Bachelor Of Creative Arts (Graphic Design & New Media)