Ryan Jex Email and Phone Number

Responsible for trading with institutions, high net worth clients and retail Financial Representatives. Construct, analyze and review market linked notes, current calendar offerings along with proactive marketing and product education.•Manage and maintain positions, inventories and P&L, trade customer order flow and firm positions.•Create & Develop Structured Investments, analyze, and manage offerings calendar.•Maintain current knowledge of all markets foreign and domestic, interest rates, internal/external analytics and market commentaries.•Position client portfolios and calendar offerings to capitalize on current and upcoming market cycle conditions.•Develop and maintain client, counter party, research, legal and compliance, back office, and vendor relationships •Demonstrate time management; including, managing multiple projects and meeting strict deadlines.•Proven experience working collaboratively, developing strong relationships and interpersonal skills, ability to communicate at all levels of the organization and with individuals internally and externally.

Responsible for UIT trading with Institutional / Sponsor broker dealers and investment companies as well as retail Financial Representatives to provide analyzed and informed positioning for ease of execution and client satisfaction.•Manage and maintain positions and inventory, monitoring P&L, new issues, and aged positions.•Develop analytical marketing for internal / external Financial Representatives and Correspondent trading partners to highlight product performance, investment objectives, and trust structures.•Maintain and develop relationships with Financial Representatives, Institutional Traders, Sponsor Wholesalers, and Correspondent Relationship Managers.•Monitor, maintain and execute electronic and manual orders/position trades to assure compliance and seamless transactions. •Develop and maintain client database information to ensure seamless "maturity / rollover" transactions.•Work to educate current and potential clientele the full spectrum of the UIT product.•Being compliant, objective, and reliant is our team's foremost objectives.

Trader for Investment Advisory team, Financial Representatives, Office Professionals, Custodians and Operations to complete seamless customer / client transactions, coupled with direct customer contact / customer service pertaining to client requests i.e., deposits, distributions, journals, statement correspondence, transfer of funds / assets, vendor communication, and executing requested equity, mutual fund, UIT, and fixed income trades. Ensure all transactions are meeting internal Surveillance and external Compliance standards. Research and resolve complex internal and external erroneous situations safeguarding client information and satisfaction. Verify / authenticate proper licensing and information security clearance for field Representatives. • Act as a hybrid Trader / Customer Service Liaison: Executing customer and Financial Representative trade requests in an ethical and efficient manner to ensure proper industry compliance standards. Mindful of customer confidentiality, information security and best execution.• Explain trading procedures to clients and field Representatives along with periodic internal training. Maintain verbal and written correspondence with clients, field Representatives, and Custodians pertaining to complex transactions and settlement in and efficient and timely manner. • Develop and maintain internal and external relationships with customers, field Representatives, and Operations departments to ensure proper trade execution, deposit / distribution, balancing, cost basis and reporting and compliance.

Responsible for making markets and providing liquidity for institutional clients in a focused group of industry stocks (Consumer, Energy/Industrial, Financial, Healthcare, Technology) Analyze research, market news, and other relevant economic news, and disseminate this information in a timely manner to clients. Daily management of P&L, commissions and trading volumes.· Acted as a hybrid Trader/Sales Trader: Making markets and trading firm risk while marketing, shopping and advertising merchandise to institutional and corporate clients. Maintained confidential institutional and corporate customer relationships via written analysis, opinion and content as well as direct communication ensuring trade execution results.· Attentive to customer confidentiality and instructions while being compliant and ethical. Developed internal relationships as well as customer and vendor relationships throughout experience in the industry. · Maintained and exceeded strategic goals and expectations to ensure growth and relationship development of the platform. Worked in unison with colleagues to develop relationships and manage customer results and satisfaction.

Assisted in trading stocks and provided clerical trading support for the principal position trader. · Developed communication skills internally and externally coupled with knowledge of industry terminology ensuring platform and customer execution results. Taught and trained new employees ensuring successful growth. · Risk management and loss ratio management along with development of strategy to assure customer satisfaction and positive results. Developed persuasive sales and negotiating skills producing results and performance. · Driven to succeed, learn and develop new skills and relationships assuring positive growth and results.

Maintain and balance the Institutional Inventory with the back office to ensure proper clearing. Act as a liaison between the trading desk the exchange floor and back office. Responsibilities include re-capping trades during the day for buy/sell, price and quantity, relaying trade reports and floor messages. Notify traders of discrepancies adjust positions and/or cover and run errors. · Developed customer service skills, and gained multiple Order Management System (OMS) skills as well as back / middle office experience and knowledge. Gained the skills to assure accuracy and importance of proper instructions. · Refined communication and system skills to provide proper compliance and attention to detail. · Motivated to provide customer satisfaction and become versed in capital markets to improve and advance.

Act as a liaison between retail sales, trading and operation departments versus the various stock and option exchanges. Provide assistance to all branches, product areas and departments in the entry of listed and option orders, errors, corrections to problem situations and other wire messages to ensure timely and accurate communications. Mediate conflict situations in a manner to ensure the best solution for the parties involved. Monitor orders to ensure they are reflected as intended. · Learned to mediate and negotiate time sensitive erroneous situations and resolve conflict along with rectifying trade clearance and settlement. Worked as a team to assure full coverage of brokers and floor staff efficiently. · Multi tasking and time management coupled with written and verbal communication a must for success in this roll.· Customer service and satisfaction along with relationship development and maintenance.

Process requests for additions and/or corrections to the Security Master file on the BETA (mainframe) system in a timely manner. Assist in the training of new associates. Answer questions from various departments regarding security descriptions. Serve as a resource for other personnel regarding the use of Bloomberg.· Efficient use of time processing new municipal, government, mortgage-backed, TIPS, high-yield, and corporate bond issues. Trained new employees on proprietary systems, external networks, in-house communication and phone. · Diligent attention to detail, ability to analyze and research, time sensitive resolve providing customer satisfaction.· Assured streamlined productivity while reducing / eliminating inaccurate communication and settlement.