Ryan Johnson Email & Phone Number

Ajax, Ontario, Canada

Overseeing the overall operations and strategic direction of the Code Ninjas Ajax center.Managing the financial facets of the business, including budgeting, forecasting, and ensuring profitability.Hiring, training, and supervising instructors and staff members to ensure a high-caliber learning environment.Uniting with the Code Ninjas curriculum team to contemporize and streamline coding programs and lesson plans.Executing marketing strategies to attract new students and increase enrolment.Sustaining positive relationships with students, parents, and the community to assure customer satisfaction.Pinpointing opportunities for enhancement, and creating partnerships with schools and organizations to strengthen the Code Ninjas brand in the local area.Insuring conformance with ordinances and maintaining a safe and secure learning environment for students.

Toronto, Ontario, Canada

Recording trades in precious metals based on trader’s instructions.Assessing and managing risks associated with trading activities.Ensuring compliance with relevant regulations and internal policies.Fostering and preserving relationships with clients, and other participants.Assisting international banks with inquiries, concerns, and issues related to money market transactions.

Toronto, Ontario, Canada

Handling and processing various types of retail card transactions, such as purchases, refunds, and adjustments.Ensuring accurate and timely reconciliation of transactions and resolving any discrepancies.Adhering to regulatory and internal policies and procedures to ensure compliance with industry standards.Maintaining proper documentation of transactions and generating reports as required.Collaborating with colleagues and other departments to ensure smooth operations and adequate customer service.

Whitby, Ontario, Canada

Engaged by this learning institution to supervise a team of tutors/employees in a busy learning environment to facilitate instructional concepts, develop training and implement processes within the team to enhance the overall reading/writing and mathematical skills. To effectively manage the day to operations of the learning centre while maintaining the highest level of client satisfaction by being aware of client needs and delivering customer service excellence. Report directly to the Owner and collaborates with a team of 6 staff members to ensure that the organization’s core values are continually demonstrated in the teams day-to-day activities.Established yearly, quarterly and monthly business plans.Responsible for hiring, training and scheduling of employees.Prepared and delivered performance reviews and one on one coaching to staff members.Conducted parent interviews and prepare progress reports in addition to establishing training goals and objectives for new and existing employees.Effective at resolving conflicts in the workplace through superior communication skills.Through effective usage of the Business review and Business management skills effectively oversaw the day to day operations of the Centre.Successfully maintained accounting responsibilities which resulted in a reduction of potential loss and exposure to losses year over year due to none or late payment of tuition fees.Positive feedback received from parents on the execution of the models used for parent interviews and the noticeable progress made by their child as a result of the tutoring methodologies.

Toronto, Canada Area

Providing excellent client service to its clientele and potential new clients and ncrease the Company’s sales growth in the travel industry and at the same time increase revenue.Maintain accurate administration records of all sales and accounts payables.Increased customer phone calls by analyzing marketing programs and maintain effective in storemarketing programs. Liaise with external travel industry representatives to create new, innovative approach and acquire new ideas to reduce losses in a competitive economy and share best practices to increase sales. Attend trade shows to gain current knowledge, new trends and marketing/promotional idea to enhance and generate new business.Create e-fliers and other promotional materials.Sales and Airline reservationsFacilitated business decision-making by measuring, reporting and providing recommendations to management in making proactive decisions to maximize business growth and profitability.Instrumental in creating dynamic eye catching e-fliers and promotional material which attributed to increase phone calls for reservations and walk-in clients with inquiries which increased overall sales results Evaluated post-promotional sales results which were used to report on the effectiveness of specific promotions.Utilized the newly acquired knowledge gained at trade shows to make recommendations to management with ideas and techniques to be used in moving the business forward, maximize growth and profitability.

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