Ryan Johnson Email & Phone Number

• Developed and natured strong relationships with stakeholders of over 200 OEMs and Contract Manufactures on a global scale.• Prospected new clients from various sources such as B2B directories and other search engines, managing the sales pipeline from prospect to initial sale.• Developed relationships with suppliers worldwide ensuring the best delivery time and price for the client while maintaining maximum gross profit.• Negotiated one off and repeat ordered with clients and suppliers, achieving financial gross profit targets.• Forecasting, tracking, and reporting quarterly sales metrics, ensuring all monthly KPI’s are met consistently.

• Supporting clients with own marketing campaigns within their local area to increase sales by liaising with the relevant persons within the marketing department. • Aided with production and delivery of annual marketing plans. • Responsible for observing competitor marketing to ensure Ideal Boilers was always one step ahead in the market. • Attended trade networking with clients and new prospects.• Leading and managing telemarketing campaigns ensuring the KPIs were met.• Supported clients with local marketing campaigns to increase their sales of Ideal products, aiding a local Glaswegian grow sales by over 100%.

• Working as an outbound agent upselling customer, with an average conversion rate of around 80%.• 30% conversion rate of contacted customers as a new acquisitions agent.• Average of 75% conversion rate retaining customers who originally contacted to cancel services.• Case managed complaints from open to close.• Appointed as a new started buddy and trainer in final months.