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Ryan Johnston Email & Phone Number

Customer Support Manager at Imprivata
Location: Wilmington, Delaware, United States 5 work roles 2 schools
1 work email found @securelink.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@securelink.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Customer Support Manager
Location
Wilmington, Delaware, United States
Company size

Who is Ryan Johnston? Overview

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Quick answer

Ryan Johnston is listed as Customer Support Manager at Imprivata, a with 553 employees, based in Wilmington, Delaware, United States. AeroLeads shows a work email signal at securelink.com and a matched LinkedIn profile for Ryan Johnston.

Ryan Johnston previously worked as Customer Support Team Lead at Imprivata and Technical Operations Team Lead at Securelink. Ryan Johnston holds Social Sciences from Delaware County Community College.

Company email context

Email format at Imprivata

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{first_initial}{last}@securelink.com
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AeroLeads found 1 current-domain work email signal for Ryan Johnston. Compare company email patterns before reaching out.

Profile bio

About Ryan Johnston

Ryan Johnston is a Customer Support Manager at Imprivata. He possess expertise in customer service, helpdesk proficiency, inventory online proficiency, team leadership, technical support and 31 more skills.

Listed skills include Customer Service, Helpdesk Proficiency, Inventory Online Proficiency, Team Leadership, and 32 others.

Current workplace

Ryan Johnston's current company

Company context helps verify the profile and gives searchers a useful next step.

Imprivata
Imprivata
Customer Support Manager
lexington, massachusetts, united states
Website
Employees
553
AeroLeads page
5 roles

Ryan Johnston work experience

A career timeline built from the work history available for this profile.

Customer Support Manager

Current

Waltham, Massachusetts, United States

Responsible for delivery of team KPIs, including customer satisfaction, SLA response, and resolution time targetsWork collaboratively with the broader support leadership team in driving a consistent customer experience across our product portfolioEngage cross-functionally with Customer Success, Product Management and Engineering to drive product and process improvementsHelp drive strategic initiatives and program improvement related to infrastructure, workflows, processes, efficiency tools, and customer support engineer development.Manage and develop Support personnel by providing direction, establishing clear, measurable objectives, managing performance, training, and coaching. Take corrective action when neededExpertly handle customer escalations & participate in rotations for on-call management escalation as neededIdentify areas of automation and efficiency within supported platforms

Dec 2023 - Present

Customer Support Team Lead

Jan 2023 - Dec 2023

Technical Operations Team Lead

Austin, Texas, United States

May 2022 - Dec 2022

Technical Operations Analyst Iii

Austin, Texas Area

Oct 2019 - May 2022
Team & coworkers

Colleagues at Imprivata

Other employees you can reach at imprivata.com. View company contacts for 553 employees →

2 education records

Ryan Johnston education

Education record

Avon Grove High School
FAQ

Frequently asked questions about Ryan Johnston

Quick answers generated from the profile data available on this page.

What company does Ryan Johnston work for?

Ryan Johnston works for Imprivata.

What is Ryan Johnston's role at Imprivata?

Ryan Johnston is listed as Customer Support Manager at Imprivata.

What is Ryan Johnston's email address?

AeroLeads has found 1 work email signal at @securelink.com for Ryan Johnston at Imprivata.

Where is Ryan Johnston based?

Ryan Johnston is based in Wilmington, Delaware, United States while working with Imprivata.

What companies has Ryan Johnston worked for?

Ryan Johnston has worked for Imprivata, Securelink, and Redline Automotive Merchandising.

Who are Ryan Johnston's colleagues at Imprivata?

Ryan Johnston's colleagues at Imprivata include Praanshu Adiga, Scott Truong, Enzo Brusasca, L R, and Lindsey Bricklemyer.

How can I contact Ryan Johnston?

You can use AeroLeads to view verified contact signals for Ryan Johnston at Imprivata, including work email, phone, and LinkedIn data when available.

What schools did Ryan Johnston attend?

Ryan Johnston holds Social Sciences from Delaware County Community College.

What skills is Ryan Johnston known for?

Ryan Johnston is listed with skills including Customer Service, Helpdesk Proficiency, Inventory Online Proficiency, Team Leadership, Technical Support, Customer Satisfaction, Training, and Microsoft Word.

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