Ryan Jung

Ryan Jung Email and Phone Number

Senior Product Manager @ Upgrade, Inc.
San Francisco, CA, US
About Ryan Jung

I am a gritty, high bias for action, strategic thinker with 10+ years of experience achieving results in various roles within the tech industry. I am interested in empowering consumers and entrepreneurs through technology to change the way we do business.SKILLS:• Data analytics architecture and tools• Strategic market analysis and entry strategies• Customer development through empathy interviews• Prototyping and testing hypotheses with data and metrics• Product positioning and launches plus sales and marketing• International expansion• Engaging with stakeholders and building alignment around a vision• Technical skills (full-stack development, mobile, machine learning platforms)SUCCESSES:• Led the development of a new data platform consisting of analytics, A/B testing, and messaging capabilities that leveraged in-house components and third party vendors at Earnin while deprecating the legacy system without disruption to existing business. Teams are now running more experiments simultaneously than there were able to conduct in the previous quarter.• Designed and shipped a state-of-the-art data analytics platform for Capital One leveraging cloud technologies and bringing together data sources from a wide-variety of platforms to make data accessible to non-technical users• Top performing successful sales engineer at Mixpanel which led to a promotion to a Sales Enablement role where my approach helped us consistently grow sales by over 40% each quarter. Also built a prototype of a machine learning product that eventually became Mixpanel Predict.• Analyzed multiple international markets for Stripe to assess non-cash payment market opportunity and infrastructure, cultural attitudes towards non-cash payments, and competitive assessment. Proposed market entry strategies for their initial expansion that were eventually acted upon and fueled significant growth in the company• Worked with various community groups in East Belfast from both sides of the Northern Irish conflict in 2003. Helped both sides to see the value of a 3rd party monitoring proposal that was proposed by conflict mediators. This proposal was eventually agreed upon by both sides and led to a significant immediate reduction in violence, and the eventual disarmament of paramilitary groups in those communities.

Ryan Jung's Current Company Details
Upgrade, Inc.

Upgrade, Inc.

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Senior Product Manager
San Francisco, CA, US
Ryan Jung Work Experience Details
  • Upgrade, Inc.
    Senior Product Manager
    Upgrade, Inc.
    San Francisco, Ca, Us
  • Upgrade, Inc.
    Product Manager
    Upgrade, Inc. 2022 - Present
    San Francisco, California, Us
    • Working on our new Home Improvement financing product
  • Linkedin
    Product Manager
    Linkedin 2021 - 2022
    Sunnyvale, Ca, Us
    • Responsible for features that are enabled by the CRM integration with LinkedIn Sales Navigator that help improve sales representative outcomes.• Led development of Next Generation Data Validation which has seen strong adoption.
  • Alphaflow
    Product Manager
    Alphaflow 2020 - 2021
    San Francisco, Ca, Us
    • Developed product strategy based on user interviews and data analysis• Shipped a tool in my first 6 weeks with company that significantly improved analyst productivity and reduced delinquent loans by 60% within 2 months• Interviewed lenders, worked with team to develop prototypes, and shipped an updated version of the lender platform
  • Earnin
    Product Manager
    Earnin 2019 - 2020
    Palo Alto, California, Us
    • Revamped mobile client and back-end data collection systems by leveraging in-house systems and third party vendors to provide analytics, A/B testing, and messaging capabilities for internal teams• Worked with stakeholders to create best practices for analytics tracking and experimentation that was rolled out to teams• During the course of this project, the company spun up a lifecycle marketing team which is now able to launch new campaigns within a few hours. These campaigns have significantly improved several key metrics• Product teams are able to instrument analytics and launch experiments at a much faster pace than before with some teams running more experiments simultaneously than they could accomplish in the previous quarter. Teams were able to improve several key metrics in weeks through launching these experiments
  • Capital One
    Product Manager
    Capital One 2016 - 2019
    Mclean, Va, Us
    • Responsible for the development of a new digital investing product• Worked with stakeholders to develop and gain consensus on the strategic vision for the product which was then presented to senior leadership• Participated in design and execution of user research involving lo-fi and hi-fi prototypes• Scope requirements with engineering and managed backlog of user stories• Designed KPIs and analytics tracking using an internal system to understand customer usage of the product to inform subsequent iterations and features
  • Mixpanel
    Sales Enablement
    Mixpanel 2015 - 2016
    San Francisco, Ca, Us
    • Developed training for new hires for industry best practices for leveraging analytics to achieve significant business value• Gathered case studies and developed training materials for sales team• Rolled out training to over 120 sales team members. My trainings were among the highest rated based on feedback from sales team members
  • Mixpanel
    Sales Engineer
    Mixpanel 2014 - 2015
    San Francisco, Ca, Us
    • Used business background and technical skills to map business goals of customer to a technical implementation of Mixpanel in line with industry best practices for product analytics. Closed more than $100k in MRR each quarter and was top Sales Engineer in SME and Mid-Market sectors in several quarters.• Built prototypes and demos for custom reporting, internal tools, and SDK wrappers in Python, Javascript, iOS, Android, and C#.• Built test applications in Python, iOS, and Android for debugging• Developed presentations for marketing and sales purposes
  • Stripe
    Business Development Consultant
    Stripe 2014 - 2014
    South San Francisco, California, Us
    • Analyzed market entry strategy for three specific markets including potential partners, market segments, competitive landscape, and financial infrastructure to address. Stripe used this to make market-entry decisions for these markets, and it provided a template for subsequent new market evaluations.
  • Dorm Room Fund
    Founding Partner
    Dorm Room Fund 2013 - 2014
    New York, Ny, Us
    • Dorm Room Fund is a student-run venture firm that invests in student-run companies. It is backed by First Round Capital. Helped to recruit initial team at UC Berkeley and Stanford. Participated in the first ten investments by the SF Bay Area (UC Berkeley and Stanford) chapter of the Fund.
  • New Relic, Inc.
    Product Management Intern
    New Relic, Inc. 2013 - 2013
    San Francisco, Ca, Us
    • Performed a competitive analysis of adjacent spaces for New Relic's soon-to-be-released product, Rubicon (since re-branded as Insights).• Looked at technical limitations and marketing positioning of these competing products and proposed market entry strategy which closely resembled the actual strategy the company announced.
  • Okta, Inc.
    Product Marketing Intern
    Okta, Inc. 2013 - 2013
    San Francisco, California, Us
    • Developed brand messaging strategy for new product and prepared presentations for internal and external dissemination.• Planned and executed a marketing campaign targeted at life science industry.• Performed data analysis on competitive deals to better understand successful sales strategies against primary competitors. Analysis was used in presentation during fundraising for Okta’s Series D financing round.• Performed data analysis on freemium version of product to locate opportunities to improve conversion rates within the sales funnel.
  • Silicon Valley Bank
    Associate
    Silicon Valley Bank 2007 - 2012
    Santa Clara, Ca, Us
    • Performed financial analysis, proposed credit structures, negotiated legal documentation, and monitored loan performance for debt facilities to mid-market technology companies and venture capital firms. Teams that I was a part of grew our loan portfolios 200% in 2009 and 300% in 2010 (6x over 2 years) which led to revenue growth for team of less than $1 mil / year to $12 mil per year.• As part of starting a new practice within the Bank in 2011, met client companies’ new market-entry needs, developed relationships with service providers based in international markets, liaised with trade and investment arms of foreign embassies, and structured cross-border debt facilities for clients.
  • Child Youth And Family Services
    Executive Administrator For Youth Justice Coordinators
    Child Youth And Family Services 2004 - 2006
    Statutory Social Work Agency for the Government of New Zealand• Developed my communication skills by working with youth offenders from over 50 different ethnic groups. Liaised with offenders, victims, and professionals to obtain each party’s viewpoint and craft optimal outcomes for the youth offender. This contributed to a rate of recidivism that was roughly 60% lower than the US.
  • Corrymeela Centre For Peace And Reconciliation
    Long Term Volunteer
    Corrymeela Centre For Peace And Reconciliation 2002 - 2003
    Internationally-recognized center for the mediation of civil and ethnic conflicts• Fostered relationships with community organizations in East Belfast and used influence to support the peace process in Northern Ireland at a time when a historic monitoring agreement was signed.• Led teams of 30-45 participants through activities to recognize how behaviors and thought processes contribute to violence and mediated face-to-face meetings between opposing communities (~25 teams per year).

Ryan Jung Skills

Venture Capital Financial Modeling Due Diligence Emerging Markets Financial Analysis Strategy Start Ups Entrepreneurship Business Strategy Strategic Planning Business Development Management Consulting Competitive Analysis Analytics Mergers And Acquisitions Finance Capital Markets Economics Equity Research Investment Banking Alternative Investments Corporate Governance M&a Experience Business Valuation Growth Capital Bloomberg

Ryan Jung Education Details

  • University Of California, Berkeley, Haas School Of Business
    University Of California, Berkeley, Haas School Of Business
    Master Of Business Administration (M.B.A.)
  • Stanford University
    Stanford University
    Management Science And Engineering

Frequently Asked Questions about Ryan Jung

What company does Ryan Jung work for?

Ryan Jung works for Upgrade, Inc.

What is Ryan Jung's role at the current company?

Ryan Jung's current role is Senior Product Manager.

What is Ryan Jung's email address?

Ryan Jung's email address is rj****@****svb.com

What is Ryan Jung's direct phone number?

Ryan Jung's direct phone number is +140823*****

What schools did Ryan Jung attend?

Ryan Jung attended University Of California, Berkeley, Haas School Of Business, Stanford University.

What are some of Ryan Jung's interests?

Ryan Jung has interest in Economic Empowerment.

What skills is Ryan Jung known for?

Ryan Jung has skills like Venture Capital, Financial Modeling, Due Diligence, Emerging Markets, Financial Analysis, Strategy, Start Ups, Entrepreneurship, Business Strategy, Strategic Planning, Business Development, Management Consulting.

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