Technical and integration analyst that provides support for businesses and financial institutions with how they accept, process, post and manage payments.

Provide support for the field to make sure that all the hours and pay additions have been entered for all employees on payroll as well as Legacy Projects. Always looking for ways to improve the system as well as improve processes so the field is better supported and accommodated in their day to day functions.

As an account executive, I helped generate revenue from new and past customers through consultative selling and outstanding customer service practices and offer suggestions for enhancing client marketing efforts.

Provided password recovery and security support for Yahoo customers.Resolved complex customer phone and email inquiries through use of multiple support tools.Quickly crossed trained on several properties to assist all types of customers. Appointed a subject matter expert for agents when questions about processes occurred.Reported concerns, hindrances, and questions that lead to discovery of product changes and process improvements. Relied on by management to handle testing of new products and processes and to provide accurate feedback.

Roster player for the Omaha Vipers of the MISL (2010-2011)Roster player for the Missouri Comets of the MISL (2011-2013)Maintained positive relationships with local clubs. Ran training sessions for local clubs as well as individual training sessions if select players needed more training.Built professional relationships with local news, radio and newspaper personnel by doing radio, newspaper and TV interviews.Represented the Missouri Comets in a professional manner both on and off the field.Kept a budding relationship with fans before, during and after games. Made appearances at local Children's Hospitals, promotional events and sponsor hosted events.

Roster player for the Columbus Crew. Built professional relationships with sponsors of the Columbus Crew.Maintained a professional relationship with fans on and off the field.Ran training sessions for local clubs.Helped out in the community to help build a solid team to fan relationship. Member of the 2008 MLS Champions Columbus Crew.