Manage the daily operations of the studio and associated dance companies. Handle all aspects of marketing, design, web management, social media, purchasing, accounts receivable, customer service and communications. Also, handle all clerical assignments and data entry.Act as liaison between customers and faculty to provide feedback regarding student progress and parental concerns to ensure that faculty can stay focused on instruction.

Handle duties as assigned related to ad design, web management, database management and provide in-house tech support.Organized and published online coupon campaigns for clients, this included developing appropriate graphics and content. Completed follow-ups with clients, providing metrics on the performance of the campaign.

Organized and maintained daily workflow for all administrative staff. Maintain company FileMaker database and ensure that data entry has been completed error free. Responsible for the design of new database components and reports. Act as human resources, providing all necessary documentation and information to employees. Responsible developing a training program for all new hires both administrative and artistic. Create reference materials for all employees. Responsible for proofreading and contract checking all publications before final printing.

Maintained a successful aerobics & aquatics program, keeping a detailed budget, calculating payroll, organizing specialty programs, and coordinating instructor schedules. Redeveloped in-house café. Monitored waste and shrinkage. Tracked profit & loss based on cost of goods and cost of service. Created promotional materials for all departments. Responsible for purchasing all office supplies, technical equipment, merchandise for athletic pro shop, and food for full-service cafe; contacting and collecting bids from contractors for janitorial services, computer equipment, maintenance repairs. Screened, interviewed, and hired employees for classes and customer service.Supervised staff of seventy-five at courtesy desk, cafe, and all facility instructors.