Ryan Kam Email & Phone Number

Johore, Malaysia

Malaysia

Technical sales manager in the area of Singapore and Malaysia. • Build a new customer base.• Developing projects and maintaining long-term relationships with customers.• Machines presentation and demonstration to customers.• Make a quotation according to the price approved by HQ or by Standard Price List.• Check the correctness of the items in the purchase order from the customer and prepare a Purchase Request Form and send it to the Sales Coordinator to confirm the list and quantity.• Prepare details and coordinate with Technical Support Engineer about designing Fixture.• Coordinate with customers to set the delivery date to meet the schedule and notify the Sales Coordinator in advance to prepare the invoice.• Providing initial training to customers on the delivery date. Or provide on-site training services for customers in special cases• Analysis and control of expenses such as travel expenses, entertainment expenses, etc., travel expenses. Have appropriate travel planning.

Johor, Malaysia

Responsibilities:• Promote and selling of electrical and environmental test & measurement equipment to end-user and reseller in Johor region.• Generating sales lead and setting up meetings with customers.• Preparing quotations or tender documents to customers and following up with customers. • Educating prospective clients on the solutions and services that we provide • Create strategic alliance partnership with contractors and reseller.• Researching new market opportunities. • Study to gain more product knowledge in order to provide a better solution.

Johor

Responsibilities: • Responsible for business development and manufacturing of 3D concrete tiles.• Setting up company website and Google AdWords. • Manage customer’s RFQ and design enquiries. Key Achievements:• Learning from scratch about concrete casting and rubber mold making

Singapore

Responsibilities:• Responsible for business development and project management for engineering elastomers and engineering materials. • Manage customer’s RFQs and technical enquiries.• Work with factory to ensure products are shipped on time and within budget.• Ensure parts are manufactured to customer specs, parameters and quality. • Support manufacturing sites with technical support both in material selection, process improvement and tool design improvement. • Manage customer expectations. Serve as interphase between customer and factory. • Testing of parts and engineering material.• Hands-on making of prototype rubber part. Key Achievements:• Successful assist of new rubber parts manufacturing plant setup including machine layout and testing.

Johor, Malaysia

Responsibilities:• Develop new customer base by follow-up with prospective and existing clients, build and maintain good relationships for future business. • Following up enquires by cold-calling, emails and scheduled meetings with the business owners or managerial level personnel. • Provides Solar Photovoltaic system solutions for clients by customizing it to the client’s energy consumption needs, installation space provided and budget. • Sales cycle includes meeting, proposal submission, negotiation and securing order.• Prepares the technical and commercial proposal for tender submission.• Hands on project management from securing order, documentations to relevant private/government agencies, project execution to after-sales service.• Monitoring project progress closely to ensure that the design specification met with client’s requirement.• Evaluate the marketing activities, maintain the marketing documentation, provide reports and make recommendation for management decision making.• Develop sales strategies that meet sales and business objectives• Manage market intelligence and monitor market trends in the region. Key Achievements:• Securing 8 customer’s for application of Feed-in-Tariff application with total system size of 2 MWp at a market cost of RM12 million. • In negotiation for self-consumption system and Solar leasing project with some of the well-known companies.

Johor, Malaysia

Responsibilities:• New product innovation and development for camcorder’s lens• BOM (Bill of material) creation that will use for pre-production and mass production.• ECO (Engineering Change Order) implementation.• Responsible for pre-production activities. (Part purchasing, new part approval, scheduling, test run, shipment test, reliability test)• Detect and provide solution for new model problem during development stage.• Creating AIM (Assembly Instruction Manual) for production and quality assurance team. • Study on current model's problem and provide countermeasure or feedback to designer.• Manage and lead a team of 3 junior engineers on daily task and problem solving, and make sure team mates are motivated. • Provide training for new members on their related job. (Work flow and technical know-how)• Provide studies on value engineering or cost down item. Key Achievements:• Successfully development of 2012 and 2013 new lens model for camcorders with no delay on mass production.• No delays for incoming parts using for pre-production.

Johor, Malaysia

Responsibilities: • Oversees of daily operation to ensure quality of products, tools and equipment.• Implementing process and manufacturing improvement using lean tools (standard work, 5s, Variable reduction kaizen and more).• Design and modification of die sets and fixtures to meet the requirement of new model or process.• Creating manufacturing documentation like SOP, Quality reminder and PFC.• Working and cooperating with engineers from other department to ensure that products are in the best quality.• Studies, testing and work on products to find the root cause and preventive action for rejects or defects.• Asisting R&D engineers on cost reduction and VAVE projects.• Training of operators on processes and manufacturing techniques.• Liaise with incoming quality department and suppliers on parts qualities issue.• Participating and lead continuous improvement projects.Key Achievements:• Reduce WIP (Work In Progress) of rotor department from 15000 pieces to 1000 pieces through standard work kaizen event.• Lead kaizen event and reduce walking distance of gear train production line from 348 feet to 12 feet through re-layout of process station.• Improving yield of product model, G-C42M048A51-R, from 50% to 95%. • Improving yield of product model, G-C26M048A22-S2, from 60% to 98%. • Revised and creating a whole new detailed Standard Operating Procedure (SOP).• Work as a group to reduce production past due from 250,000 to below 50,000.

Bachelor'S Degree, Electronics And Control Systems Engineering

Advanced Diploma, Electrical And Electronics Engineering