● Ensured smooth operations and strategic decision-making while serving as Interim Chief Executive Office during transitional period.● Provided vision and leadership while preparing NBU to effectively manage current and future changes in the utility sector. ● Achieved outcomes by strategically leading organization with results-oriented mindset while developing plans.● Fostered collaboration and mutual success by establishing and nurturing strong business relationships with external strategic partners.● Created a collaborative and high-performing team environment focusing on results.● Maintained commitment to the community and stakeholders by fostering a community-oriented approach.● Provided strategic guidance and support to the executive team while ensuring alignment with NBU’s overall vision and goals.

● Oversaw successful operations of Water, Electric, and Business Planning lines of business, including development, review, and final recommendations of related Capital and Operations Master Plans.● Identified opportunities to leverage cross-program strengths and address organizational challenges.● Enhanced business processes and operational excellence by utilizing change management techniques. ● Managed current/future changes by providing leadership for Water and Electric Services.● Developed and maintained strong business relations with external strategic partners.● Provided fiscal management to ensure financial viability of NBU’s operations departments.● Maintained knowledge and adherence to federal, state, and local regulations governing utilities, construction, operations, management, and reporting requirements.

● Directed Water Services lines of business, including Water Engineering, Water Operations, and Water Treatment and Compliance departments while developing/recommending strategic vision.● Oversaw delivery of water and wastewater services to customers, developed master plans, sourced new water resources, executed infrastructure upgrades throughout the community, and built community partnerships.● Achieved excellence in service and improved department operations while leading diverse teams.● Managed capital projects and daily operations while maintaining budget.● Maintained up-to-date knowledge of emerging trends and regulations in the water/wastewater utility industry.● Ensured compliance with regulatory matters.

● Managed Systems Control team, including Control Center, SCADA, Operational Analytics, GIS, and AMI Operations groups.● Reduced NBU SAIDI, CAIDI, and SAIFI compared to prior averages while leading deployment of AMI grid-edge line sensors.● Ensured revenue protection by developing data-driven leak detection process utilizing AMI and SCADA data.● Spearheaded various projects, including Dynamic Customer Connections, Residential Demand Response, Big Data Analytics Platform, Unmanned Aerial Vehicle, and Facility 3D Scanning & Thermography.

● Transformed dispatch center into a fully functional and successful Control Center.● Enhanced efficiency by developing and implementing Control Center-led electric switching workflow.● Developed emergency management planning for Systems Control Division.● Supervised Control Center operations for electric, water, and wastewater systems.● Established high-performing teams by training/developing staff in all areas of Control Center operations.● Improved outage notification communication by implementing texting notification campaigns.● Created and supervised AMI Operations Group.

● Directed operations on Devon Energy hydraulic fracturing, coiled tubing, and wireline job sites.● Led multi-disciplinary operational team of 70-80 professionals.● Ensured safe and efficient operations while adhering to Devon’s health, safety, and environment standards.● Optimized logistics of equipment and personnel for execution of job tasks.● Conducted daily safety meetings discussing potential hazards of the workplace.● Prepared comprehensive daily progress reports for key stakeholders.

● Conducted pre-planning, execution, and post-job analysis of hydraulic fracturing operations in Texas/Oklahoma.● Ensured productivity by mentoring and providing job training for associate technical professionals.● Enhanced efficiency by streamlining work method for BioVert NWB pumping for the Eagle Ford shale.● Recognized as local “Product Champion” of PE TookKit, Halliburton’s advanced fracture network modeling program and for all real-time quality.● Promoted safety requirements on location.