Ryan Kenna Email & Phone Number

Bletchley, England, Gb

Milton Keynes, England, United Kingdom

Reporting to the Market & Shopper Insights Manager, this role supports the CEJM team in managing & co-ordinating data and insights across the CEJ (Consumer Exerpience Jouney). Focus on market and consumer reporting, B2B2C insight reporting and consumer listening data anlaysis. Involvement in ad hoc research as support analsyst of customised research projects for marketing and other BSH departments.

Milton Keynes, England, United Kingdom

Updating and maintaining weekly retail and web figures for director reports, stock transfers, Budget creation and performance managed against it, preparing information for weekly marketing meetings regarding product launches and requesting additional support, weekly stock meeting with operations, Seasonal analysis presentations, Creating sale lists and sharing with the business, Retail support (stock orders, replen maintenance, bag orders, stock movement between stores and the DC), creation and… Show more Updating and maintaining weekly retail and web figures for director reports, stock transfers, Budget creation and performance managed against it, preparing information for weekly marketing meetings regarding product launches and requesting additional support, weekly stock meeting with operations, Seasonal analysis presentations, Creating sale lists and sharing with the business, Retail support (stock orders, replen maintenance, bag orders, stock movement between stores and the DC), creation and maintenance of a range plan, price monitoring. Show less

Milton Keynes, England, United Kingdom

Sales/profit/stock at cost analysis to be sent to the directors weekly, as well as adhoc requests. Manage my team to dive deeper into the headline analysis and discuss actions with the buyers. Liaise with the warehouse team to highlight any issues and share plans for up and coming events/ seasons. Liaise with suppliers weekly with sales information, but also include them in the planning process of new lines coming into the business, from PO to delivery, plus any return issues.

Milton Keynes, United Kingdom

Main responsibilities in this role is to assist not only in the buying objectives for sales, but to also assist in strict financial targets, all the while making the customer journey fast and easy. To do this I manage relationships with suppliers, communicate regularly with distribution, check and maintain information on my products with our systems department. I also liaise with our digital team to either add or remove products from the website.

Milton Keynes, United Kingdom

Managing the smooth running of high levels of stock transfers requested by head office and customers. Monitoring and analysing commission levels of the staff, rewarding and coaching the staff to gain the highest sales. Responsibility for all risk assessments and other health and safety in the store. Analysing figures to make commercial decisions e.g. requesting stock and moving around best sellers.

Running both topshop/topman brands, also managing concession brands too. Responsibilities include health and safety training and maintenance, staff development, stock control, budget controls, visual merchandising, commercial awareness and decision making.

Hitchin, United Kingdom

The first month of the financial year (June) the store was not hitting its sales budgets and its costs were too high. When taking the role in July I managed to increase its contribution to the company by bringing the costs under the budgets by monitoring our usage of items (e.g. carrier bags, stationary etc) and keeping orders small so I could spread the costs. I also reviewed the staff working patterns and with discussions with the staff managed to change some working hours to suit the busier… Show more The first month of the financial year (June) the store was not hitting its sales budgets and its costs were too high. When taking the role in July I managed to increase its contribution to the company by bringing the costs under the budgets by monitoring our usage of items (e.g. carrier bags, stationary etc) and keeping orders small so I could spread the costs. I also reviewed the staff working patterns and with discussions with the staff managed to change some working hours to suit the busier times of the store. I also managed to increase sales by having a team meeting to simplify what the key factors are to make the store successful. Using these clear points as reminders to the staff increased focus and helped beat the budget for the whole first quarter, clearing the losses of June. Then reviewing the quarter we came up with a plan to maintain the positives and improves our service. Sharing this plan we managed to get a 100% score in our last mystery shop (November) and hit our bonus for the next quarter. Show less

St Albans, United Kingdom

One of my main responsibilities is to access the commercial reports and figures of the store on a weekly basis, considering our performance against the average of the company, against budget, annual LFL, 2 year LFL, ATV/ATQ and money mapping. From this analysis I then take the necessary actions or make recommendations depending on the results. I run the customer service training for all employees in the store, I achieve this by one-on-one meetings and group sessions. My role also includes the… Show more One of my main responsibilities is to access the commercial reports and figures of the store on a weekly basis, considering our performance against the average of the company, against budget, annual LFL, 2 year LFL, ATV/ATQ and money mapping. From this analysis I then take the necessary actions or make recommendations depending on the results. I run the customer service training for all employees in the store, I achieve this by one-on-one meetings and group sessions. My role also includes the basic assistant manager responsibilities from money handling, VM, rota planning and BOH standards. Show less

Milton Keynes, United Kingdom

Job Information: Responsibilities include store operations of planning and implementing of promotions, energising and developing staff, checking and improving overall standards of the store, Payroll and rota planning, communications with customers and other commercial organisations, money handling, merchandising implementation and improving KPI’s.Other Information: I and one other person worked over 20 days straight over December 2009 to open the store with only a week to fully set-up… Show more Job Information: Responsibilities include store operations of planning and implementing of promotions, energising and developing staff, checking and improving overall standards of the store, Payroll and rota planning, communications with customers and other commercial organisations, money handling, merchandising implementation and improving KPI’s.Other Information: I and one other person worked over 20 days straight over December 2009 to open the store with only a week to fully set-up. This included cleaning the store fully, bringing a whole stores worth of stock into the store, merchandising the store from scratch, creating new store systems, communications set up (computers, tills etc) employing a new team. After the store opened we then managed to beat budget over the Christmas period, a large achievement due to no advertising promoting the re-open of the store. When I was cover manager we were in line with our takings made last year (even during this more difficult retail environment) and takings have improved over 15% on Easter 2007 period, without including reduced costs of store expenses. I have completed further management training at the Blacks outdoor store in Milton Keynes, exposing me to a store that in terms of sales figures is over 5 times what I was used to (a £3.5 million store). I’m was put in charge of the men’s sections of the store which is over half the store overall takings (£1.8 million), and the overall store on certain days of the week, including Saturday, the highest earning day of the week. Show less

Northampton, United Kingdom

Till operations, stock control, customer service, technical support, house keeping duties, visual merchandising, sales, promotion preperation.

Marketing, Business, Pass

I worked throughout my studies, which helped me gain the professional standard I have today

Avce, Business, Pass