Ryan Kiley Email & Phone Number

Montana, United States

Chandler & Gilbert, Az

• Consistently maintain a high margin of mattress and bedding sales, with a yearly average of 107% to goal.• Continuously achieved store goal for 10 months in a row at 100% or above. • Restructured an under-performing store at 80% to goal to a profitability of over 100% to goal. • Responsible for the daily operation of the store, including submitting deposits, maintaining inventory, ordering product, training sales associates, creating schedules, and ensuring customer satisfaction.• Provide valuable and positive sales mentoring to sales associates, including interventions for associates with low sales and incentives for meeting sales goals. • Create and maintain positive relationships with members of the community as well as surrounding businesses, including monthly meetings with the Chandler Chamber of Commerce.• Created a flyer outlining expectations for new mattresses which was adopted throughout the company, cutting back on customer objections and ensuring that customers went home with proper information.• Collaborate with district managers to increase store sales and profitability, as well as incentives and bonuses for succeeding associates.

Scottsdale, Gilbert & Chandler, Az

• Frequently within the top five sales associates in the Phoenix valley.• Developed success in a clearance store, finding new ways to present the products and incentives for purchase.

• Among the top performers from the training class, frequently maintaining a 51% margin while averaging 80-90% to goal.• Responsible for the daily operation of several stores, including: opening and closing, balancing nightly reports, running credit card transactions, ticketing and authorizing financial applications, coordinating deliveries, and ensuring customer satisfaction.• Completed a five week training course, presented by prestigious mattress sales trainers which included: product knowledge, sales techniques, handling objections, opening and closing a sale, financing, customer service, and store operations.