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Ryan King is listed as Operational Excellence Project Manager | Process Improvement Leader at Bakkt, a company with 162 employees, based in Scottsdale, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Ryan King.
Ryan King previously worked as Supervisor - Project Management & Process Improvement at Bakkt and Supervisor - Operations at Bakkt.
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Project Manager with experience leading teams in Contact Center Operations and Process Improvement. Focused on driving process optimization, managing change initiatives, and achieving cost savings. Skilled in overseeing complex projects and delivering impactful results.
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Scottsdale, Arizona, United States
-Lead strategic initiatives to enhance operational efficiency, cost controls, and process improvements across multiple teams.-Identify and push transformation projects, including the integration of new software applications.-Develop and implement process management frameworks, streamline workflows.-Provide coaching material to agents and supervisors.
Scottsdale, Arizona, United States
-Managed and supported a team of Frontline and Tier 2 agents, ensuring adherence to company policies and operational standards. -Reviewed schedules, facilitated meetings, and performed quality checks. -Handled employee counseling, conducted performance evaluations, and provided coaching to improve team productivity and morale. -Communicated between teams.
Scottsdale, Arizona, United States
-Provided expert level support for complex travel-related inquiries, assisting Tier 2 agents with escalated issues and ensuring accurate resolutions. -Assisted in the rollout and training for new GDS system. -Processed travel order management to meet client and company expectations. -Offered expert guidance on intricate travel scenarios to support.
Scottsdale, Arizona, United States
- Delivered exceptional customer service, handled inquiries with accuracy and professionalism.- Resolved escalated issues efficiently, providing positive outcomes for both the customer and the company.- Developed a fundamental understanding of how contact centers operate.
Scottsdale, Arizona, United States
- Delivered excellent customer service by locating products and checking store system for merchandise at other sites.- Maintained stock using company inventory management software.- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.- Delivered excellent customer service by locating products and checking store systems..
Other employees you can reach at bakkt.com. View company contacts for 162 employees →
Jeanette Yalley
Colleague at BakktAtlanta, Georgia, United States, United States
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Azaih Connell
Colleague at BakktWinder, Georgia, United States, United States
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Candace Barrick
Colleague at BakktCave Creek, Arizona, United States, United States
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Breanna Allen
Colleague at BakktMarietta, Georgia, United States, United States
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Laverne M.
Colleague at BakktAtlanta, Georgia, United States, United States
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Kayla Thommen
Colleague at BakktPhoenix, Arizona, United States, United States
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Richard Dunseath
Colleague at BakktNewtownabbey, Northern Ireland, United Kingdom, United Kingdom
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Donald N.
Colleague at BakktCanton, Georgia, United States, United States
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Colton Clark
Colleague at BakktRedwood City, California, United States, United States
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Chris Wei
Colleague at BakktSuwanee, Georgia, United States, United States
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Ryan King works for Bakkt.
Ryan King is listed as Operational Excellence Project Manager | Process Improvement Leader at Bakkt.
Ryan King is based in Scottsdale, Arizona, United States while working with Bakkt.
Ryan King has worked for Bakkt, Bridge2 Solutions, and Beyond, Inc..
Ryan King's colleagues at Bakkt include Jeanette Yalley, Azaih Connell, Candace Barrick, Breanna Allen, and Laverne M..
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