Ryan Klock Email & Phone Number

- Deliver outstanding customer service by assessing clients' storage needs through in-person, phone, and online interactions.- Develop and execute strategic store plans to meet monthly and annual budget targets.- Oversee web pricing and discount strategies to optimize revenue.- Maintain the property in accordance with West Coast's Clean & Operational.

- Ownership and maintenance of high service standards across multiple office locations- Review and optimization of operational procedures for enhanced space utilization, equipment efficiency, and waste reduction- Development and implementation of workplace policies and procedures- Management of partner/vendor relationships, contracts, and oversight of.

Seattle, Washington, United States

• Provide management, day to day direction, and leadership to the entire Reception Team, including temporary workers
• Ensure appropriate staffing levels within Amazon building's, and making sure staff are onsite and prepared for operations at scheduled start times. Communicating employee call outs to leadership and willing to provide.
• Ensure program service level agreements and operation standards are met or exceeded, inclusive of staffing levels, email response times, and overall customer satisfaction
• Plan and develop employee work schedules, coordinating break coverage ensuring the best use of resources
• Lead and participate in additional project related work, delegating as needed
• Become the subject matter expert of all building operations including, but not limited to, security access levels, facility procedures, vendor points of contact, and any escalation processes

Seattle, Washington, United States

• Supervises Biometrics Technicians, General Clerk 1s and Tiger Team BTs if assigned
• Has operational control over assigned Security Guards
• Reports directly to Regional or Deputy Regional Manager
• Supervises the day-to-day duties of the ASC, including administration, property control, facility maintenance, safety, security, customer service, and daily production and staffing as required by the contract
• Supervises and monitors all Biometrics capture, IDP, and Biometrics processes by observation and/or participation
• Provides staff scheduling to maximize the ASC's designated capacity

Greater Seattle Area

• Safeguard County property against damage or loss; enforce building operation and safety regulations, and control ingress and egress of assigned County premises
• Make security checks of assigned premises, check doors, windows, and building perimeters and write reports of criminal activity and unusual or unsafe conditions
• Safeguard County employees and authorized persons and occasionally provide security escort service to County employees to ensure their safety
• Handle disturbances, unruly or threatening persons, remove trespassers or unauthorized individuals from assigned County premises
• Coordinate with local Police to remove or detain hostile or aggressive individuals threatening the public, County employees or property
• Staff security desks and maintain a log of all activity on a given shift, monitor building fire alarm systems, monitor and operate CCTV surveillance systems, monitor duress alarms, operate Access Control computer.

Greater Seattle Area

• Perform job tasks following standard work and processes in assigned areas of responsibility which may include service call, entrance coordination, emergency department operations, security operations center support.
• Maintain safety awareness vigilance. Look for and identify hazards that pose a safety risk or environmental concern, especially slip, trip and fall hazards. Quickly mitigate hazards by cleaning and/or blocking off.
• Communicate and escalate concerns quickly to ensure the appropriate individuals are informed at the right time. Gather detailed and accurate information from the outset. Listen, ask questions, document and communicate.
• Respond and actively participate to codes, emergency events, disasters and individuals in crisis. Apply exceptional customer service, de-escalation and NCI methods with patients, families, visitors and staff. Utilize.
• Maintain patient confidentiality at all times according to policy and HIPAA regulations

Bachelor Of Science - Bs, Business Administration

Associate'S Degree, Criminal Justice And Corrections