Ryan Kok Email & Phone Number

Neuilly Sur Seine, Ile De France, Fr

Part of the HR Business Partnering team supporting the other Center of Excellences, with a focus on payroll, process improvement and HR operations:Payroll- Lead the full payroll cycle for all entities in Singapore and serve as the backup for Indonesia and Philippines for business continuity- Oversee the monthly processing of HR invoicesProcess Improvement- Constantly review, identify and work with relevant stakeholders to drive process improvement within the HR team as well as for the overall employee experienceHR Operations- Serve as a trusted partner in the employee experience by leading and owning issues raised by employees- Oversee and ensure operational efficiency, accuracy and timeliness for employee queries, onboarding, offboarding and mobility matters

Singapore, Sg

Supported the Group HR Director and lead a team of 2 HR Executives in managing HR operations, employee advisory and payroll matters (SG, HK, Maldives)Key Achievements - Refined the onboarding process to ensure seamless experience for new hires and improve the efficiency for HR Operations.- Established the digitization of personnel files to allow easy retrieval and access of documents remotely.- Partnered with the Talent Acquisition team for the launch of the new applicant tracking system.

Bellevue, Washington, Us

The sole HR representative based in Singapore, working alongside the International HR Director, delivering day-to-day HR support and guidance to the Executive Leadership Team in Singapore across all aspects of HR including, but not limited to, performance management, employee relations, training and development, recruitment and HR projects.Key Achievements:- Improved the overall employee experience through implementation of the new hire welcome emails, internship completion certificate, birthday and anniversary eDMs- Revamped the HR induction plan to allow new hires to better assimilate into the culture at WE and also re-purposed it during the COVID-19 pandemic to a virtual onboarding plan.- Provided local guidance to the Global Leadership during the COVID-19 pandemic and supported in the communication and advisory to the Singapore leadership team.- Double-hatted as the Office Manager and part of the task force working alongside the Infrastructure team to put in place safe management measures and preparing the office for re-opening.

Neuilly Sur Seine, Ile De France, Fr

Lead the HR Operations function and part of the HR Business Partnering team in building an employee-centric experience throughout the employee lifecycle.Other responsibilities, but not limited to, included: - Management of payroll process for Singapore (Regional HQ), Philippines and India- Main point of contact for all HR Operations-related enquires- Supporting mobility matters, including partnering with external partners to ensure a smooth experience for secondees and/or new hires- Driving HR process improvement projects to increase efficiency and accuracy throughout the entire employee lifecycleKey Achievements:- Implemented a seamless process to improve efficiency between the recruitment team, HR Ops and payroll for onboarding, as well as for offboarding.- Operationalised a centralized mailbox for the HRBP team to channel all employee enquiries.- Created the HR Operations SOP for onboarding new hires to ensure that all new hires are enrolled into all HR systems and insurers updated accordingly.- Coached and mentored the HR Executive on all HR Operations and payroll matters.

Singapore, Singapore, Sg

Part of a 3-man team supporting the Associate HR Director in the daily HR Operations and payroll for a staff strength of about 300 in Singapore. Some of my responsibilities, but not limited to, included:- HR advisory and employee relations- Onboarding and offboarding- Monthly Payroll processing/reporting, including IRAS tax submissions (IR8A and IR21)- All work pass matters - application, renewal, amendments and cancellations- Statutory government claims e.g. Maternity, Paternity, Childcare etc.- Performance Management- Compensation and Benefits Administration- Employment agreements and company letter generations- Compliance and data integrity projects- Employee EngagementKey Achievements:- Partnered with the Finance and Treasury team in the setting up of the China entity, ensuring proper compliance and seamless execution.- The main person in charge in Singapore during the transition of payroll vendor and the sole person liaising with government bodies to ensure that all direct debits were put in place.- Assisted the Business Excellence team in crafting the HR process maps to ease knowledge transfer and achieve business continuity.- Assisted the HR team and business leads in several redundancy exercises from communication to execution, ensuring that affected employees were well assisted during the transition.- An active member of the Happiness Committee in organizing employee engagement events.- Solely brought onboard partners for the company so as to enhance employee benefits and welfare.

Singapore, Singapore, Sg

Singapore, Singapore, Sg

Stepped up as the interim Regional Payroll Lead when the position became vacant to oversee five countries (Singapore, Malaysia, Hong Kong, Indonesia, Philippines) and manage payroll projects in line with the organizational transformation.

Responsible for all HR matters for 4 operating companies under the Y&R Group (Y&R, Wunderman, Comwerks, AdPeople) with approximately 300 staff:- Handling end-to-end recruitment including planning and participating in Career Fairs at Universities- Compensation and Benefits Administration including the processing of monthly payroll, submission of CPF contributions and IRAS tax submissions (IR8A and IR21)- Regular reporting to key stakeholders and government bodies- Revamping the Employee Handbook- Onboarding and Offboarding- Performance Management- Managing the Work Pass process of application, renewals and cancellations- Being the main point of contact for employees throughout the entire employee lifecycle- Maintaining accurate employee data in the Timesoft HR database and other storage avenues- Assisting with the organizing of employee engagement staff welfare activitiesKey Achievements:- Revamped the employee handbook to align the benefits and policies for the operating companies.- Assisted in the facilitation of company employee engagement events so as to boost morale and employee satisfaction.- Implemented a completion certificate for Z Academy graduates to improve the overall internship completion experience.

Seconded to Wunderman Shanghai to share knowledge as well as best practices with the HR team. I also assisted with the recruitment of Zed Fellowship candidates and facilitated with the company employee engagement events.

Seconded to AGENDA Malaysia to assist in the recruitment of a HR & Admin Assistant to support the Finance Controller with HR operations and other administrative tasks

Sg

Deployed to the HR Touchpoint within the resort to provide HR advisory services and HR operational support to staff within the resort. I was also tasked with assisting with the weekly onboarding of new team members and undertook a key project of developing a training deck for new team members to the HR Touchpoint.Key Achievement:- Created a training manual for the HR Touchpoint team to ease the knowledge transfer for new team members joining them

London, Gb

Supported the Payroll Team with the validation of payroll transaction reports for parallel runs as well as year-end tax reporting.

Bachelor Of Business Administration (Bba), Management And Human Capital

Diploma, Bioelectronics