Ryan Krapf Email & Phone Number

Woodmere, Oh; Boston, Ma; Pittsburgh, Pa; Minneapolis, Mn

• Performed operations which created “highest quality of customer satisfaction delivered with a sense of warmth, friendliness, fun, individual pride, and company spirit." - Oversaw daily ordering and merchandising of wine and beer, generating an average of $100,000/week sales - Earned promotion from crew member to management - Assisted in opening four new stores, including one in a new market (Pittsburgh) - Assisted in hiring and training 70+ employees to brand new store - Using feedback from fellow employees, created and implemented training program for new hires - Worked in four major US metropolitan cities and integrated into the neighborhoods, becoming a visible member of each community - Consistently received superior performance reviews and recognized as a knowledge leader and teacher in each store setting

Crooked River Cooperative Weed Management Area, Peninsula, Oh

• Identified aggressive invasive species in Cleveland Metroparks, Cuyahoga Valley National Park and Summit Metroparks and targeted for removal- Worked most commonly removing multiflora rose, bush honeysuckle, autumn olive, and buckthorn- Led full-time, seasonal crew of high school and college students in safe application of herbicide and use of hand-tools- Co-led 20+ person volunteer group from Case Western Reserve University in safe removal of invasive plants- Maintained documentation of timesheets, herbicide use, and application- Re-planted and staked hundreds of young cottonwood trees when a flooding Cuyahoga River tore the trees from the ground

Maple Grove, Mn

• Assisted customers with their desires to explore outdoor adventures- Outfitted, informed, and listened to customers regarding their adventure and travel needs- Focused efforts on footwear, clothing, layering, and thermoregulation principles- Provided outstanding customer service in exciting and inspirational atmosphere

Minneapolis, Mn

• Repaired, rebuilt, and refurbished used bikes for resale- Used problem solving skills to identify mechanical issues and perform necessary repairs

Education record

Psychology