Ryan Krause Email & Phone Number

Fort Worth, Texas

• American AirlinesI started at American Airlines in the ADEPT program which is a two year rotational program. During my time in the program, I worked for two different business units doing server builds, project.
• Audited vital and critical applications for ‘single points of failure’
• Identified ‘single point of failure’ gaps within multiple business units
• Presented audit findings and solutions to managing directors
• Implemented Archer (A disaster recovery, enterprise governance, risk, and compliance application)
• Provided custom reporting to identify compliance gaps within business units

• ArkemaI was hired at Arkema through the Drexel Co-op program. As an IT Specialist at Arkema I was responsible for second level desktop support. This includes new PC builds, PC Repair and troubleshooting, issuing new.
• Installed Microsoft Windows using Windows Deployment Server
• Backed up hard drives using Symantec Ghost
• Tested programs for compatibility with other programs
• Answered and completed help desk phone calls
• Assigned Tokens to users via RSA and Cisco Systems

• Systems Analyst, PC Shop, Server Group
• Built and Repaired Pc's
• Serviced Servers, built servers, and racked servers
• Guided employee's on how to fix their problem
• Aided in group project to roll out windows xp
• Conducted multiple software installs