Ryan Lacona Email & Phone Number

Des Moines, Iowa, United States

Des Moines, Iowa, United States

This position has overall responsibility for leading a large dedicated contract transportation operation and is directly responsible for critical operational decisions impacting customer retention and operational performance as well as team member development and performance. This position has direct p/l accountability and is responsible for developing and implementing key performance metrics and measuring, monitoring and enhancing operational performance and customer satisfaction through their effective use. Develop and maintain a positive workplace culture that supports the company's guiding principles.

Des Moines, Iowa

Operating Group level team member providing support and leadership to various accounts and on-site managers in such areas as training, employee and process assessment, project management, operational and financial analysis and continuous improvement initiatives.

Cedar Falls, Iowa

Oversee the dispatch functions of the operation to ensure we deliver solutions to customers that improve both operational and financial performance goals by providing first class transportation service. Oversee the operations which includes supervising, coordinating and scheduling a fleet of drivers and office staff according to customers needs. Ensure compliance with company rules and DOT regulations. Maximize equipment utility, customer satisfaction and operational profitability.

Holstein, Iowa

As the terminal manager of the transportation operation, I was responsible for safety, customer service, on-time arrival/departure, and a multi-million dollar P&L. I orchestrated inbound and outbound loading, invoicing and purchase orders, as well as driver training and onboarding. I thoroughly enjoyed my position learning from the daily challenges that strengthened my leadership abilities.

Des Moines, Iowa

Direct, coach, teach and mentor a team of employees.Develop, train, and execute safety procedures for on-time package delivery.

Des Moines, Iowa

Create and teach social skills curriculum for adolescent youth with mental challengesFollow state guidelines providing funding for summer program

Walnut Creek Ymca

Organize and lead activities designed to promote physical, mental and social development for elementary aged children

Pine Ridge, South Dakota

Bachelor Of Arts, Psychology

Associate'S Degree, Liberal Arts