• Delivered exceptional customer service by assisting shoppers, answering questions, and resolving complaints, contributing to a positive shopping experience and high customer satisfaction.• Achieved or exceeded sales targets by promoting products, upselling, and cross-selling, resulting in an increase in sales revenue. • Acquired and maintained in-depth knowledge of products and promotions to provide accurate information and recommendations to customers.

• Worked closely with clients to secure their business, understand their needs, and provide a clear summary of completed work along with payment requests.• Increased repeat business by 15% through strong customer follow-up and service.• Operated heavy machinery including skid steers and excavators to perform tasks such as land grading, excavation, and site preparation, ensuring precise and efficient project completion