● Daily dispatching and routing for a field team of over 10-20 drivers● Supervised multiple teams, including mechanics, drivers, and special project staff● Proficient with fleet management software, maintained various metrics and uptime on a fleet of over 2,000 rideables● Responsible for inventory management and receiving, met cycle count deadlines consistently for an inventory with over 200 parts● Additional responsibilities include project management, coordinating vehicle maintenance, and actively monitoring and responding to 311 requests

● Began as lead mechanic, responsible for diagnostic, repairs, and delivery of Zoomo Ebikes; Additionally trained new mechanics, quickly promoted to assistant manager● Consistently maintained various fleet metrics, met deadlines on several warehouse projects, and supervised a team of 8 mechanics● Direct client communication and support, with tasks such as operational safety advisement, training, asset recoveries, and any additional needs● Daily planning to prioritize varying client fleet uptimes and other needs● Responsible for routing, tasking and execution to meet varying daily, weekly, or monthly goals● Supported inventory management, maintained strict safety precautions regarding Ebike batteries and asset decommissioning

● Roles include field and lead depot mechanic, service writer, and diagnostic team● Primarily responsible for inspecting, sorting, and repairing all types of divvy bikes, including E-Bikes● Additional responsibilities include training new mechanics, diagnostic team support, and performing QC on outgoing bikes

● Self managed courrier with dispatch aid, ensuring quality delivery of large catering orders ($500+)● Ability to efficiently multitask and navigate the whole of chicago on bicycle, ensuring personal safety and timely deliveries● Successfully maintained personal bicycle ensuring comfortable operation throughout all seasons