Ryan Lieb Email & Phone Number

Gilbertsville, Pa, Us

Croydon, Pennsylvania, United States

Greater Philadelphia Area

•Provide exceptional service and customer satisfaction •Act as a results-driven relationship manager•Learn all requirements of the Route Manager position and successfully manage your own team of routes•Become proficient in the Professional Sales process and in soliciting new customer accounts•Assist with tasks related to coordinating new/renewal National Account initiatives •Participates in developing and executing testing related to new billing and CRM system •Works with management, business users, and information systems group to analyze and correct data quality issues for the conversion between current billing system and new billing and CRM system•Support field post training/conversion with follow up visits, and problem remediation •Participates in standards and procedures development and refinement

Horsham, Pennsylvania

• Team motivation and coaching abilities coupled with exceptional skills to lead and to take the initiativ to drive projects that increase organizational effectiveness.• Experience with: hiring, staff supervision, strategic planning, and reporting overall staff progress.• Ensure the 24/7 executions of all food service programs including proper ordering, production planning, product handling, and display of the food.• Analyze food service and customer service results and trends to prepare action plans in leveraging the store’s fresh food strengths and addressing areas of opportunity to ensure food service profitability and quality control.• Manage day-to-day workflow and championed efficiency within daily operational tasks.• Implement knowledge learned on the job to conduct marketing programs, campaigns, strategies and initiatives.• Plan associates’ weekly work schedule and coordinate daily assignments to include their work responsibilities to meet the needs of the business.• Ensure a pleasant shopping experience for all customers by responding to customer complaints or inquiries and solicit customer feedback and input.

• Under the direction and supervision of the Customer Service staff, participate in the marketing, promotions and events for Season Tickets Holders.• Assist in the formulation of creative and innovative ways to communicate with season ticket holders• Under the supervision of the Customer Service department, learn to in plan, organize and execute an array of elements necessary for all season ticket holder events• Learn to create and assist with design of all marketing collaterals• Learn to/assist Client Communications Coordinators with updating and creating content for Flyers season ticket holder website and social media sites• Participate in the design of and creative concepts for contests/events• Learn game-day customer relations and execution of season ticket holder in-game benefits.• Learn and participate in the execution of game-day promotions.• Assist with packaging and fulfillment of invoice mailing

• Served as a resource and main contact for incoming clients• Welcomed and managed clients on a daily basis through one-on-one with the organization’s director• Managed a crew of three people to facilitate duties required for conferences• Conducted weekly meetings with four account teams to discuss upcoming events• Managed administrative tasks including payroll and financial reconciliations• Proactively solved problems as they occurred