Ryan Lim Email & Phone Number

Quezon City, National Capital Region, Philippines

Manage Day to Day Operations ensuring internal company goals are consistently achieved.Assist 3rd party vendor to meet company expectations and targets.

Mandaluyong, National Capital Region, Philippines

Lead and own projects by identifying and analyzing preliminary business needs and conducting Cost Benefit Analysis , identifying causal factors and potential solutions , overseeing implementation of solutions and tracking and reporting progress , and documenting end to end project details including Return of Investment identification.Accomplishments:1. Led multiple Six Sigma Projects resulting in targets of Key Performance Indicators (KPI) being achieved.2. Achieved financial benefits for both Client and Teleperformance.

Fairview Quezon City

Manage Day to Day Operations ensuring targets for client and internal company goals are consistently achieved.Accomplishments1. During 6 years as Operations Manager, received multiple recognition and awards on performance evaluations for outstanding service in performing duties, actively providing recommendations to streamline process and procedures.2.Increased employees' attendance records from passable to exceptional by emphasizing punctuality and being prepared to start work on arrival.3. Created the scope and requirements for company projects.

Quezon City, National Capital Region, Philippines

Responsible for direct supervision of 15 to 18 consultants. Ensures daily performance metrics arre being met and exceeded through coaching and mentoring.Accomplishments:1. Multiple citations and awards due to performance recognitions.2. Led / Supervised multiple pioneer accounts.3. Multiple consultants promotion to 1 up post.

Bachelor'S Degree, Secondary Education And Teaching

Licensure Examination Passer Secondary Education - Mathematics

Bachelor'S Degree, Electronics And Communications Engineering

Board Certified Electronics Communications Engineer (# 23276)