Ryan Litton Email & Phone Number

Kansas City, Mo, Us

Identity Access Management: Manage users in Active Directory across multiple domains. Manage Service Accounts and machine administrator accounts for each user across domains. Manage off-boarding associates to eliminate permissions from each internal application across domains to ensure security compliance. Account creation, support, troubleshooting, and maintenance for extended systems including E-mail, AS400, PeopleSoft and proprietary software.

Design, develop, and maintain department Intranet site portal and all content. The portal was created from the ground up to supply a single access point for all reporting, tools and business news. I used windows authentication to ensure that each report is only viewable by those who have been given the permission to do so. There is also a guest portal for those without access.Develop workstation and web based tools to be used throughout the department in VB.NET. These tools are used to enter customer satisfaction surveys, add franchise enrollment data, and track current inventory levels to ensure that we have the items ready to ship to our clients daily.Manage SQL Server 2000 database for depot development systems. Including creating stored procedures, views, and queries. Install, manage, and maintain web servers running IIS 6.0 and ASP 2.0. Including all hardware and software support Design, write, and publish web reports for all depot business needs in ASP.NET.Reports range from simple reports such as customer satisfaction results to more complex reports such as detailed shipping information used to determine inventory needs, shipping trends, and forecasting schedules. 12 existing reports were updated to vb.net as well creating 30 new reports for the business such as productivity, order tracking, service history and trend analysis. Evaluate equipment for RFP, Purchases, and evaluate possible business usage.

Supported over 600 machines including servers, workstations, printers, and faxes. Created, implemented and managed all workstation images, updates and software installations.Performed on-call 24x7 2nd tier support shifts for all workstations company wide.

Automated legal forms using our in house HotDocs® application software.Migrated all automated legal forms and managed all web products for LexisOne.com.Supplied onsite support for all teams' workstations and other peripherals.

Managed between 9 to 16 employees in a retail mall setting. Developed employee's schedules, managed store deposits and retail paperwork.

Bachelor Of Science, Information Technology

Associates Of Applied Science, Information Technology; Web Administration