Ryan Lundgren Email & Phone Number

Boston, Massachusetts, United States

- Built organizational awarenesses and strengthened community engagement for Greater Boston’s most notable public transit advocacy group by pitching, drafting, and creating engaging and informative content for platforms like Twitter, TikTok, and Instagram, including a PSA video which reached just under 5000 people- Actively participated in the continual process of crafting a purposeful people-centered, mission-focused narrative to inform and inspire the public, including the organization’s collective follower base of over 21,000 people who are passionate about supporting the organization’s mission

Cambridge, Massachusetts, United States

Organized and facilitated office operations for a hybrid workforce of over 400 individuals by actively managing a wide range of administrative tasks including a complex mail operation system which supports the various divisions within Alumni Affairs & Development, assisting with the oversight of the booking and usage of available space within a large format office building through Robin, and ordering all necessary supplies and completing expense reports using ConcurManaged and engaged in correspondence with all divisions within Alumni Affairs & Development, as well as with external parties, to execute a number of interdisciplinary and cross-department tasks in support of the mission and goals of the organizationMaintained detailed records of all documents processed by the facilities division, including payments made to various divisions within Alumni Affairs & Development and invoices for operational expenses, while also creating a variety of other documents to aid the organization to success, such as operational guides to reduce administrative challenges with completing property operations tasks in the event of a staffing shortage and an accurate and complete inventory of various aspects of the building such as vacant space, supplies, and furniture

Greater Boston

Managed front desk operations at a premium mid-luxury hotel property with over 250 rooms from launch. Provided a pleasant guest experience by utilizing an array of innovative property management technology and local knowledge in conjuction with on-site supervisors and upper management. Trained and supported front desk agents in the operation of the front desk and coordinated business with other departments to ensure a positive guest experience that will lead to repeat business and increased revenue.

• Responded to inbound phone calls primarily from clients, caregivers, and case managers seeking assistance from GTIndependence with matters related to self-directed care programs for Medicaid recipients• Upon receiving a referral from the local Area Agency on Aging, assisted clients and their caregivers with enrollment inthe relevant self-directed care program administered by GT Independence and acted as a continual resource for themduring their time in the program• Created and maintained detailed records of all communications with clients, caregivers, and case managers

Responded to inbound sales inquiries and utilized expert tactics to build the total of each sale of hotel accommodations.

Either solo, or leading a team of merchandisers, accurately merchandised products anddisplays for client retailers while maintaining a safe working and shopping environment.

Danbury, Connecticut, United States

Created a fabulous and exciting shoppingexperience for every customer in various positions including sales and merchandising.