Ryan M. Email & Phone Number

Calgary, Alberta, Canada

• Solid model and technical drawing creation using OnShape• Design components for use in manufacturing processes• Quality assurance and documentation • Quickly adapt to additional requirements to support business needs

Canada

• Custom design of oil field steel body PDC drill bits • Constantly working to improve all aspects of fixed cutter drilling technology • IT Infrastructure design and support to cover multiple locations

Balzac, Alberta, Canada

• VMware VSphere administrator• SonicWALL administration including SonicPoint WiFi networks• Manage layer 2 and layer 3 network infrastructure over ten office locations• Respond and resolve all levels of helpdesk requests• Microsoft Exchange administration• Support Mitek – SQL Based construction design software• Multisite SAN administration• Windows server administration (Active Directory, Group Policy, DNS, DHCP, RDS, File and print services)• Disaster Recovery Management

Linden, Alberta, Canada

• Senior Level IT support analyst for wide variety of clients in many industries• Migrations from physical infrastructure to cloud solutions• Monitor and respond to incidents using Autotask end point management / ticketing system and RRM solution• Microsoft Azure / Microsoft 365 administration and deployment

Calgary, Alberta, Canada

• Senior product designer in Shear Bits’ Canadian engineering and development group• Computational Fluid Dynamics analysis and verification• Multiple patents pending for drill bit and technology designs• Create highly complex SolidWorks 3D CAD models• Creation of manufacturing drawings for parts and assemblies• Revision control of design components• Work with shop staff to develop manufacturing procedures• Collaborate with machine shops to enhance designs for more efficient manufacturing• Team leader for engineering group

Calgary, Alberta, Canada

• Desktop to Server / infrastructure complete IT support (for both Shear Bits and J&L Supply)• Designed and deployed international secured network infrastructure• Deployed and managed multiple server technologies including Exchange, HyperV and SQL• Assembled custom desktop workstations to suit individual job position and environmental requirements• Install and setup of site to site secure wireless connection between buildings

Calgary, Alberta, Canada

• Responsible for procurement of IT hardware for all Canadian locations• Complete and maintain all SOX controls related to IT policies and procedures, being the main point of contact for audits• Support approximately 275 employees in multiple locations across Canada• Support corporate mobile technologies (BlackBerry and Microsoft smart phone devices) including activations on the Bell Canada network• Travel to all company locations to ensure IT infrastructure is maintained• Manage a team of 1 – 3 contracted consultants

Calgary, Alberta, Canada

• Manage, maintain and monitor local network infrastructure• Maintain and secure all servers and data storage devices• Provide Tier I – Tier II technical support for all employees on a prioritized bases• Service and maintain all printers, including large format plotters• Creation of marketing material and advertisements / graphic design for local Canadian products• Support for proprietary oil and gas software / hardware (Unix / Linux work stations)• Disaster recover planning and testing• Active director and group policy administrator for Canadian locations

Calgary, Alberta, Canada

• Provide supervision / leadership for a team of 1 – 3 employees• Support a wide variety of consumer based computer hardware• Certified for repair of most major hardware manufacturers (Toshiba, IBM, Compaq, HP, DELL)• Schedule hardware services group for on-site services calls• Assist the network services team to fill contracted IT positions including helpdesk and Tier I – Tier II desk side response

Calgary, Alberta, Canada

• Quickly and accurately troubleshoot and diagnose hardware and software problems• Setup and provide support to computer networks (rental setups / conference rooms)• Co-ordinate deployment and return of rental computer equipment / software imaging• Various contract positions in such industries as law firms, education and construction

Solidworks Flow Simulation

Flow Simulation add on module for SolidWorks course

Solidworks Essentials

Mcse 2003 Track