BNA12 / Nashville, TN

-Spearheaded brand awareness and product advocacy initiatives for brands such as Alexa, Fire TV, Kindle, Ring, Blink, and EERO. Empowered store associates and leadership teams with comprehensive insights, fostering a deeper connection with customers and driving sales growth within my assigned territory.-Gather and analyze data and market intelligence to provide actionable insights to leadership and account managers.-Cover a diverse portfolio of over 60 retail stores within a designated territory including Tennessee and Kentucky.-Ensure adherence to current display standards while assisting the development of innovative displays to enhance the in-store customer experience.

- Responsible for the overall management and operations of seven retail locations and off-site warehouse, including promotions, special events, fan engagement, profitability, and other assigned company goals.- Act as the primary point of contact for team/league partners and funnel requests to internal stakeholders as necessary.- Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L.- Lead the recruitment of full-time and part-time staff. Average of 30-35 direct reports, including part-time and full-time team members.- Monitored all company inventory to ensure stock levels and databases were updated

-Managed operations of a flagship store location, overseeing sales, recruitment, staff development, inventory control, and alignment with P&L objectives.-Led a team of 5-9 full-time managers and 25-45 associates across three departments, driving $9.5 million in revenue and achieving a $2.5 million increase over three fiscal years.-Developed five internal candidates for general management promotion opportunities elsewhere in the company.-Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.-Implemented merchandising plans to drive profitability, collaborating with the visual merchandising team to develop a strategy.-Coordinated monthly budgets, managed profit and loss, and consistently met desired margin targets.