Ryan Fox Email & Phone Number

Toronto, On, Ca

San Francisco, Ca, Us

San Francisco, Ca, Us

-Lead Super engineering, overseeing both people and technical leadership across product engineering, platform engineering, infrastructure & tools, and data engineering-Scaled engineering team from 10 to 80 and drove the evolution of our organizational structure-Member of Super's leadership team, contributing to strategic decision-making across the company and acting as the bridge between the technical and non-technical portions of Super-Responsible for the development of our performance evaluation framework, managing compensation & career progression, and culture-Key contributor to cross-functional OKR planning-Oversee system architecture decision-making and love to get my hands dirty coding when appropriate - still an engineer at heart!-Sample publications: ->Blog post on a domain-based team structure to grow ICs into TLs, and improve team productivity and sustainability: https://shorturl.at/psyC3 ->Podcast on our journey to full continuous deploy and the impact it's had on our speed of iteration https://shorturl.at/bPSX5

San Francisco, Ca, Us

-Lead Super engineering, including Product Engineering (3 full-stack squads), Platform Engineering, and DevOps. 6 direct reports, 30 total reports.-Member of Super leadership team that is responsible for setting quarterly OKRs and strategy for the company. Lead brainstorming sessions with each team to ensure a healthy mix of bottom-up and top-down OKRs, and ensure OKR demand matches team capacity. Track OKR progress throughout the quarter to ensure commitments are met-Ensure appropriate work is directed to each team, provide technical direction, and ensure teams have the best combination of IC skills and opportunities for team member growth-Work cross-function with product, design, and business stakeholders to ensure the success of cross-company projects-Spearhead an engineering culture of continuous improvement and growth, highly collaborative, data-driven, thinking big, moving fast, and delivering business impact-Established team structure and hiring process to enable our engineering org to scale 3x, utilizing new ideas of domains and contributors-Technical go-to person for many core services / systems, as well as architecture decisions

San Francisco, Ca, Us

-Lead 3 full-stack product engineering pods and Super's DevOps efforts. 4 direct reports, 14 total.-Successfully executed reorganization of Frontend, Core, and Growth engineering teams into full-stack pods in order to accelerate development, increase end-to-end feature ownership, optimize meetings, and facilitate horizontal scaling of the engineering organization.-Manage product eng pod leads, actively recruit to fill pods. Ensure appropriate work is directed to each pod in order to achieve OKRs, provide technical direction, and ensure pods have the best combination of IC skills and opportunities for team member growth. Each pod exceeded OKR expectations in the first quarter with this structure, building confidence across the company. Resulted in integrating a third pod (originally conversational eng) in Q4 2019.-Continue to lead the design of and drive complex engineering projects including decoupling backend & frontend services and creating a reverse frontend proxy to improve developer velocity, reduce system complexity, and enable new feature development-Member of Super leadership team that is responsible for setting quarterly OKRs for the company. Lead brainstorming sessions with each team to ensure a healthy mix of bottom-up and top-down OKRs, and ensure OKR demand matches team capacity. Track OKR progress throughout the quarter to ensure commitments are met-Collaborate with product managers, finance, and other business functions to ensure the success of cross-company projects

San Francisco, Ca, Us

Manage 3 engineering teams at Super:-Core Services: Responsible for recommendations and booking engines as well as internal tools-Frontend: Responsible for Super's UX and UI implementation-Growth: Full-stack engineering team that supports business growth initiativesIn total, 7 direct reports and 2 indirect reports. In addition to managing the development cycle (standups, sprint planning, retrospectives) of these teams and the professional growth of each team member (1:1s, evals), I have:-Authored and led the implementation of several cross-team engineering designs including a loyalty credits system and user authentication system-Developed an engineering performance evaluation framework to enable formal reviews and well-defined structure for professional growth. This led to the first round of comprehensive evaluations at SnapTravel in March 2019.-Successfully made the case to adopt Google Protocol Buffers. Implemented the tooling and structure to support adopting protos, defined and made use of the first protos at Super, and educated peers on how to use them effectively. They are now the standard at Super for new backend APIs. I also successfully made the case to use Postman to document existing APIs to increase frontend developer productivity.-Made several devops improvements including rearchitecting our use of docker for local development to improve developer productivity, and integrating cross-language linting and code formatting into our repositories.-Run cross-engineering team lead meetings to have high-level discussions about the engineering direction of the company-Member of Super Management Team, where I play an active role in helping shape cross-company OKRs (quarterly objectives and key results). I also ensure my teams have sufficient capacity to achieve the OKRs, and track OKR progress throughout the quarter, allocating efforts to ensure OKRs are met.

San Francisco, Ca, Us

Technical lead and manager of the team responsible for recommendations and booking engines at Super. 3 direct reports, 1 indirect report.

Mountain View, Ca, Us

Site reliability engineering on Google App Engine• Led Q2 2018 project planning for a team focus area (6 engineers in San Francisco and London). Also led biweekly sync meetings, provided engineering direction and review on projects, and mentored new team members (weekly 1:1s, created and presented 6.5 hours of training material, designed starter projects and path to oncall)• Completed a comprehensive technical audit (>40 pages) of Google App Engine configuration flow, including an analysis of the system’s response to increased config delivery latency, decreased availability, and semantic/syntactic invalidity. Developed >30 action items to improve system resilience. The doc was used as a primary source for an org-level effort to implement config reliability improvements (impacted ~8 engineers, ~6 months)• Initiated and technical lead for a two-engineer effort to replace a Release Manager rotation with automated enforcement and new release policies. Resulted in ~1.5 additional project weeks per team member per quarter• Co-created a cross-functional release management working group to improve binary release process. Led development of a roadmap, and created, reviewed and implemented proposals. Led to an efficient restructuring of rollout ownership• Production oncall for Google App Engine, which is a highly complex, global scale cloud hosting product. Responded to customer and infrastructure incidents, wrote post-mortems, profiled system performance leading to improved efficiency, and provided guidance to developer teams• Point of contact for various forward-looking projects• Over the course of my Google career I have given many technical talks, conducted interviews, co-led a recruiting event, mentored two new-hires, co-hosted an intern, received 13 peer awards and a bug-fix award, 1 of ~100 cross-company Java code quality reviewers

Mountain View, Ca, Us

Site reliability engineering on Google App EngineSoftware engineering on Google Play Movies Search & Discovery• Developed automated load testing that resulted in more accurate capacity planning and tracking performance changes for one of Google’s largest services. Selected as SRE representative demo at App Engine Summit (presented to 150+)• Co-designed client-server flows and data structures for a major Google Play Movies overhaul. Technical lead for the backend implementation. Launch was a major press event• Designed, implemented, and launched using a neural network machine learning model improve TV Show recommendations. This included integration across many data pipelines, services, and features

Mountain View, Ca, Us

Software engineering on Google Play Movies Search & Discovery• Designed, implemented, and owned a new core business logic backend service for search and recommendations. Onboarded 4 engineers onto the service• Developed and launched a Play Movies user onboarding flow that provided much better recommendations to new users• Established continuous search evaluation, which yielded actionable insights for search quality improvements

• Developed an Android and iOS smartphone application that enabled users to send MMS and Facebook messages containing a contextual line (selected from a dynamic database) superimposed on a selfie with customizable icons• Created a highly featured social network (user-contributed messages, comments, likes, followers, interaction with 3rd party APIs) using a MongoDB database. Design considerations included scalability (schema design, client loading algorithms), security (access control lists), stability (network errors, dynamic configuration), and user interface • Successfully evolved from ideation to startup. >1k messages were sent by users within eleven days of launching. Gained leadership experience by assembling and guiding a marketing team

• Developed the software (C++, Matlab) and hardware for a nonlinear, multiple feedback loop position tracking control system for an active surgical needle sheath• Gained experience linearizing inherently nonlinear control systems (gain-scheduled controller), designing PI and PID controllers (LQR approach), and implementing and evaluating the system (step, ramp, impulse, steady-state responses) • Built a current source electrical circuit (op-amps, transistors) to drive the sheath actuator based on voltage input from a computer parallel port (PWM). Designed the sheath, including integration with the circuit and actuator, in SolidWorks.• Produced a 32 page research report

• Assisted with managing the engineering design, construction and rehabilitation of new and existing train station facilities• Developed a report that focused on improving coordination and communication between engineers working on related projects; report went into widespread use in the company