Ryan Macgregor Email & Phone Number

Worthing, England, United Kingdom

My current role involves managing the day-to-day operations at the Worthing Foyer – a Medium/Low support foyer for young people who are homeless between the ages of 16-25. My responsibilities include:1. Line Management – I am the line-manager for six members of staff (four Supported Housing Support Workers, and two Night Support Workers), providing.

Brighton, England, United Kingdom

• I shared joint responsibility with the Service Manager in overseeing the decanting process at YMCA St.Patrick’s – a 26 bed high supported accommodation. Our clients were faced with the impending loss of their home due.
• Ensuring the Project Workers complete the necessary forms (SAP forms, Risk Assessment and Safety Plans, HOAF forms) in a quick and efficient manner, whilst also maintaining quality and accuracy to allow the most.
• Liaising with BHCC to identify the most appropriate accommodation for the clients, being an advocate for both client and their keyworker. This involved independent meetings with members of the council's homelessness.
• Ensuring nominations for move-on's are followed up by the assigned Project Workers, and empowering them to support their clients make the right decision for their futures. 2. Operations
• Supporting the Service Manager and Step-Down Project Manager in the day-to-day running of a high support hostel for those suffering from substance misuse issues and severe mental health issues, ensuring correct.
• Championing trauma informed responses and empowering the Project Workers and Housing and Maintenance team to continually operate in a psychologically informed manner.

Isle Of Wight, England, United Kingdom

• Fellowship House is a 26-bed supported accommodation for Stage 1 entrenched homeless. We provided a wealth of support for our clients, many of whom suffer from a variety of challenging issues, including alcohol and.
• The scope of my role as a support worker was varied, however, the core tenets of my responsibilities included: creating support plans and risk assessments for clients on my case load, conducting weekly support sessions.
• This role also involved dealing with difficult incidents as and when they arise. Such incidents that occurred included: drug overdoses, suicide attempts, self-harm, discussions around sensitive topics such as sexual.
• This role also required me to complete administration tasks, including: recording the comings and goings of the residents on our database, making note of their presentation and behaviour, signing in visitors.

Brighton, England, United Kingdom

• In my first senior staff role with EF, I helped the Brighton University team to achieve an NPS of 52 – ensuring we were the highest scoring senior school in the UK.
• Some of my core responsibilities included: allocating students rooms using the Elektra system, ensuring TW’s were adhered to, reporting maintenance issues and lost/faulty keys to the accommodation supplier in a timely.

Isle Of Wight, England, United Kingdom

• This role required interaction with a variety of customers, ranging from children, sports enthusiasts, casual shoppers, and the elderly, thus necessitating a need to adapt the aid I provide to suit the needs of.
• The main responsibilities in this role involved providing a friendly and helpful service to the customers, usage of the till, upkeeping and providing footwear and clothing, and arranging backstock.

Isle Of Wight, England, United Kingdom

• This roll required effective engagement with customers instore, providing them with guidance and advice to help find the best shoes for their needs.
• A large portion of our client base were parents looking to purchase shoes for their children. I ensured that the children felt relaxed during the fitting process, measuring their feet accurately, and use my acquired.
• I also picked online orders, arranging them for collection and delivery, ensuring 100% accuracy is met.

Isle Of Wight, England, United Kingdom

• This temporary role involved constant engagement and interaction with customers, ensuring that their shopping was scanned and packed in a timely manner.
• I ensured that every customer had a satisfactory experience in our store, dealing with any queries that arose in a confident and informative manner.

Isle Of Wight, England, United Kingdom

Bristol, England, United Kingdom

Isle Of Wight, England, United Kingdom