Ryan Macintosh Email & Phone Number

Arlington, Va

• Manages organizational training quotas for over 300 professional military education courses• Performs analysis to project future training needs for the organization• National point of contact for training program managers at all 54 states and territories• Reviews and approves over 400 weekly training applications ensuring applicants

• Demonstrated the ability to absorb information, assess situations, and develop courses of action during CAT planning and events• Actively self-studied Crisis Action activities of other agencies to discover best practices• Provided guidance and SME assistance to USNORTHCOM during the Ardent Sentry exercise• Completed and staffed a major update to the programs standard operating procedure• Developed effective communication ties with outside agencies to promote successful working relationships prior to crisis

• Established and chaired a monthly continuity working group with stakeholders from each directorate in the organization• Routinely delivered briefings to senior executives, including the Director of the Army National Guard referencing COOP operations• Facilitated training on emergency preparedness to over 30 staff members, equipping them with the tools needed to remain resilient in the face of an emergency• Acted as the organizations lead during actions for the OSD level Positive Response Exercises and FEMA level Eagle Horizon Exercises

Arlington, Va

Watch Team Supervisor for a team acting as the information hub of the Army National Guard (ARNG). The team provides continuous voice and electronic message traffic (secure and non-secure) support and is responsible for monitoring missions to include: Defense Support to Civilian Authorities (DSCA) missions and emergency response missions. In addition the team conducts information and communication management, providing the ARNG Leadership with timely situational awareness. • Assists with the preparation and facilitation of the weekly Directors Update Brief, Deputy Directors Update Brief, and the Operations and Intelligence Brief. This includes setting up and operating equipment and announcing the arrival of the Director, Deputy Director, and other General Officers • Performs quality control and quality assurance functions for all communication products sent, ensuring the team produces a standardized, accurate, and quality product. Products include Serious Incident Reports (SIR), and Executive Summary’s (EXSUM)• Monitors and analyzes information from the national media, and other State or Federal agencies (FEMA, and DHS) to determine pertinent information that is relevant to ARNG Senior Leaders• During Hurricane Irene, led team in successfully standing up an initial response cell until the activation of the Crisis Action Team (CAT)

Richmond, Va

While working as an Inventory Auditor for a Fortune 500 company, performed auditing services for 103 stores nationwide. Conducted a thorough assessment of each location and provided valuable feedback to the Senior Management of the store and senior executives of the company, including the CEO and CFO. • Completed the departments FY11 annual audit travel budget by analyzing data from prior years and made calculated decisions based on current and projected costs associated with company travel • Published an article in the company quarterly magazine recognizing the top stores for their performance with their Inventory Audit• Prepared and delivered detailed audit reports within one week of each audit • Partnered with department heads to resolve complex audit issues• Recommended updates to company policies based audit findings and experience in the field • As a member of the Store Audit Committee, prepared a written summary of each meeting and distributed to each member of the Committee

Richmond, Virginia

Worked as a Sales Audit Supervisor in the Accounts Receivable department monitoring and identifying variances in drawer activity of over 100 stores throughout the country. Assisted store management in resolving drawer variance issues and educated them on ways to become more efficient. Managed, coached and evaluated four associates. • Analyzed data and categorized the different causes of variances then determined areas of focus and provided store training to increase efficiency• Identified stores that needed focused assistance then trained personnel to reduce variances• Produced a training tutorial that was provided to store management through the company’s intranet• Wrote several memo’s that were sent out to 100 store locations educating them on proper procedures and tips on becoming more proficient during the drawer closing process• Chaired monthly meetings that was attended by department heads from the Treasury and Credit & Collection departments

Various Locations

Duty Locations:Fort Bragg, NC 2005-2006 Camp Stanley, South Korea 2004-2005Fort Lee, VA 2000-2004Fort Carson, CO 1998-2000Fort Bragg, NC 1995-1998Duties and achievements:• Served in every enlisted leadership position up to the platoon level to include Team Leader, Squad Leader, and Platoon Sergeant• Winner of several army food service boards including the 8th Army NCO cook of the year• Responsible for purchasing, receiving, and storing of food and beverages with an annual budget of $240,000 while serving more than 900 diners daily • Served as the unit’s Government Purchase Card holder, responsible for procuring and reconciling all purchases