Ryan Majauskas Email & Phone Number

Troy, Mi, Us

Bloomfield Hills, Michigan, United States

As a Client Manager, ensure client retention and support, strategically manage risk, achieve growth goals, strengthen agency relationships, and efficiently lead new client onboarding for sustained business success. Client Retention and Support: Provided dedicated external support to an assigned book of business, directing the client management support team, collaborating with internal resources, and ensuring the retention of existing clients. Strategic Risk Management Consultancy: Effectively identified, designed, and communicated cost-effective Property and Casualty solutions to mitigate risk, pre-qualifying, reviewing, and procuring coverage needs with precision and excellence. Achieving Growth Goals: Collaborated with Sales and Business Development, ensuring timely and professional client service, encompassing contract reviews, coverage inquiries, proposals, and more for sustained business success. Strengthening Agency Relationships: Collaborated with client contacts at all organizational levels, enhancing trust and partnership for mutual success. Efficient Onboarding Leadership: Successfully directed the onboarding of new clients by collaborating with Sales and Business Development teams, ensuring compliance with agency standards through meticulous information gathering.

Bloomfield Hills, Michigan, United States

As a Commercial Insurance Sales Associate, excel in prospecting, consultative selling, and maintaining comprehensive product knowledge to provide tailored coverage solutions and enhance client satisfaction. Prospecting: Successfully identified and qualified prospective clients, strategically prioritizing outbound activities, resulting in a robust and high-quality sales pipeline, driving business growth and revenue. Consultation: Conducted insightful consultations with prospects, leveraging a deep understanding of their needs to expertly recommend and tailor the most suitable insurance coverages, enhancing client satisfaction and trust.Collaborated seamlessly with the service team to ensure post-onboarding client needs were met, while also skillfully implementing cross-selling strategies, enriching the overall client experience, and maximizing value Maintained an up-to-date and comprehensive understanding of insurance products, industry concepts, and emerging trends, fostering expertise and informed client consultations for superior service.

Farmington Hills, Michigan, United States

As a Learning & Development Lead Consultant, streamlined new project intake analyzed targeted learning objectives managed complex projects, and collaborated effectively to enhance process flow and deliver impactful training material. Consultation:Revamped project intake process, efficiently prioritized initiatives, and conducted data-driven analyses to develop precise learning objectives and business solutions, optimizing learning and development outcomes.Project Management:Efficiently orchestrated, executed, and managed numerous concurrent learning projects, spanning diverse complexity levels, ensuring successful delivery and alignment with organizational goals. Proactively influenced upward by effectively communicating and addressing issues, mitigating risks, and providing transparent status updates, contributing to better decision-making and project success. Collaboration:Collaborated seamlessly with facilitation teams to optimize process flow, fostering an environment of efficiency and effectiveness in delivering learning and development initiatives. Coordinated cross-functionally as a Subject Matter Expert to deliver tailored training materials and curriculum, enhancing the quality and relevance of learning programs across various areas of responsibility.

Farmington Hills, Michigan, United States

As a Claims Service Leader, improved customer satisfaction by analyzing results and addressing areas of improvement. Managed escalated customer concerns and enhanced team performance through regular observations and performance management. Customer Service:Managed and resolved escalated customer concerns, ensuring a positive and responsive service experience. People Management:Conducted employee observations and reviews to optimize the customer experience, fostering a culture of continuous improvement and delivering exceptional service quality. Effectively applied performance management strategies to drive improved results, enhancing team performance, and achieving higher levels of customer satisfaction and service excellence. Analyzed customer satisfaction data to identify strengths and opportunities, and effectively communicated findings.

B.S., General Zoology, Ecology, Evolution, And Organismal Biology

Pre B.S., Biology