Ryan Manner Email & Phone Number

Westmoreland

Recruited back by prior employer to revitalize an underperforming location after spending a five year hiatus as a stay at home parent. Exceeded sales margin goals eighteen out of the twenty-two weeks of the peak selling season by the second year. Was offered and accepted the opportunity to transfer to another location that had seen three consecutive years of declining sales and restored that location to profitability and growth.

Oversaw daily activities calendar with a focus on timeliness and attention to detail; Supported extracurricular enrichment activities including piano and swim lessons, arts camp, math and chess club; Chaperoned field trips and attended PTSA meetings; Prepared nutritious meals with an insistence that vegetables be eaten; Enforced established standards of personal and household hygiene; Provided hugs, cuddles, and bandages to boo-boos as needed.

Recruited and hired all positions; Developed in-store training program for new hires; Held regular store meetings and developed incentive strategies to train, support, and encourage staff; Conducted performance evaluations, and developed processes for dealing with problem behavior and terminations; Developed short and long-range goals to improve sales, increase average ticket size, close rate, and margin production with a strong focus on a consistently high level of customer service; Monitored and communicated store performance metrics to staff; Organized promotional events; Leveraged the power of centralized purchasing and distribution to maximize profitability at the store level through inventory database accuracy and careful inventory selection; Executed and maintained merchandizing strategies; Implemented strategies to develop brand identity within the company and the community; Participated in interview process for upper level management/operations positions; Contributed to operations and management strategy development through regular meetings and annual retreats.

Developed business plan for a new full service family-oriented bike and snowboard shop in an affluent suburb of Portland; Recruited, hired, and trained all staff; Drafted policy work sheets for common sales and service procedures; Represented shop at industry conferences and trade shows; Placed orders and negotiated terms with vendors; Conducted inventory management through purchase orders integrated with point-of-sale software and regular cycle counts; Designed and placed ad copy; Acted as liaison between shop and sponsored race team.

Ba, Comparative Religious Studies

Certificate, Human Resources Management