Operations Support Specialist
CurrentAs an OSS, my position includes:• Cueing patients for correct form during exercise• Progressing patient exercises• Educating patients on proper use of equipment• Provide patients with modalities as prescribed including ice,heat, and electrical stim• Patient Scheduling• Understanding insurance and authorization information as it is provided • Communicating closely with patients, physical therapists, PTAs, and athletic trainers• Handling large quantity of phone calls, filing paperwork, sending faxes, etc• Contacting patient imaging centers• Providing support for my clinical team