Ryan Marko Email & Phone Number

Newport Beach, California, United States

Costa Mesa, California, United States

• Responsible for daily office operations, car rental contracts and inventory• Possess strong oral and writing skills• Skilled at working with people with diverse backgrounds• Competent at managing responsibilities in a high-volume atmosphere• Proficient in the use of software; M/S Office, Excel, Lotus Notes and internal rental software applications • Manage payroll processing, employee scheduling, cash logs, banking deposits and operation statements• Hired, trained and supervise working staff• Manage Collections: Overdue and Ageing Accounts• Marketing, Pricing, customer care survey's and responses• Manage Fleet: track depreciation, ensure demand is met daily• Maintain highly rated sales and service revenue ranking throughout region/nation• Responsible for multiple Hertz Retail locations (profit and losses)

• Natural leadership skills with an emphasis on teamwork • Maintain highly rated sales and service revenue ranking throughout region/nation • 2nd in command and responsible for multiple Hertz Retail locations (profit and losses) • Ranked 1st in overall personal sales this quarter in Orange County • Recognized for delivering outstanding Customer Service • Responsible for daily rental contracts and vehicle inspection • Build and maintain guest relations with local hotels, insurance companies and body shops • Administrative support duties including: Knowledge of M/S Office, Excel, Lotus Notes and internal rental software applications. • Payroll processing, employee scheduling, cash logs, banking deposits and operation statements • Branch key holder (Locks and Safe) • Collections: Overdue and Ageing • Marketing, Pricing, customer care survey's and responses • Manage Fleet: track depreciation, ensure demand is met daily

• Assisted in development of hard copy filing and documentation system for various trades and disciplines during sequenced phases of project construction. Office duties included filing of paper work and preparation of documentation for invoicing. Warehouse duties included assisting of loading and unloading of delivery and receiving trucks, lifting heavy boxes and driving a fork lift