Ryan Marks Email & Phone Number

Covington, Ga, Us

Duluth, Georgia, United States

• Manages order entry, expediting, and reporting of weekly and monthly metrics.• Utilizes MRP principles for forecasting lab consumables, maintaining a log of inventory transactions, and ensuring adequate stock for >100 pharmaceutical analysts.• Research stock discrepancies and made stock level adjustments that are based investigations and inspected equipment for maintenance needs. • Communicates stock level stock- outs, escalated pricing concerns and handled returns.• Executes Continuous Improvement (CI) by conducting monthly GEMBA walks, focusing on product expiry date, stockroom safety, and area cleanliness. • Participates in waste recycling and overseeing the disposal of expired hazardous waste. • Receives and inspected all incoming deliveries for accuracy and damages.• Provides support with customer-led materials management Kaizen and implemented par level adjustments to inventory.• Coordinated with outside vendors to obtain product quotes and with the company sales team to present bids to our customer.

Covington, Ga

• Provided customer service and technical assistance to call center customers.• Assisted customers with resolving service and delivery related issues.• Trained and mentored new employees on proprietary software.

Conyers, Ga

• Processed and managed orders for assigned accounts, including employee purchase orders, external customer orders, and no charge sample and warranty orders.• Created Standard Work Practices for managed accounts.• Instructed new employees on company processes and procedures and cross trained peers for assigned accounts. • Coordinated with distribution and manufacturing facilities to expedite shipments and ensure prompt deliveries.

Conyers, Ga

• Responsible for scheduling and grooming dogs at a local boarding kennel.• Supervised 4 kennel employees when the owner/operators were not present.• Ensured that each client’s needs are met by taking note of the client’s wishes, and following the given instructions.• Addressed client concerns and complaints, and worked to resolve these through assessing the issue and communicating with the client

Conyers, Ga

• Consulted with and advised customers to ensure the desired service was received and proper product was purchased.• Solicited prospective customers through phone and store contacts.• Exceeded professional and personal goals for individual sales by an average of 30% per quarter.• Provided individualized services to customers in a fast paced, constantly changing environment.• Managed and trained new hires in work center policies and procedures.

Ga/ Regional

• Maintained, organized and inventoried stock for multiple locations, allowing for easy access of product and reducing shrink.• Traveled between corporate stores to ensure uniform sanitary standards, warehousing techniques, and safety procedures.• Performed intense maintenance on equipment and facilities in preparation for ownership transfer and for health and safety inspections.

Covington, Ga

• Coordinated with regional distribution center to ensure timely receipt of incoming mail for sorting and delivery and pick up of mail from the local post office. Prioritized the sorting of mail to ensure the on time departure of outgoing mail for local delivery.• Issued all accountable mail to appropriate carriers, obtained signatures for controlled mail, and verified that all accountable mail was either the delivered or returned to the post office.• Operated, maintained and inventoried parts for five Carrier Sequence Barcode Sorting Machines with 4 direct reports.• Provided customer service to customers in a window sales environment.• Conducted weekly safety training seminars to ensure that all employees were aware of new and existing safety protocols

Atlanta, Ga

• Received, inventoried, and issued aircraft parts for a commercial airline, facilitating on time departures.• Developed and implemented a random cycle count program to ensure actual on hand quantities of items matched the amount shown in master inventory.• Responsible for outgoing shipments to various airports and maintenance facilities.

Lithonia, Ga

• Managed the daily operations of a retail lumber yard, with 12 direct reports. Supervised the loading materials for delivery, ensuring safety and accuracy of the load.• Interviewed, hired, and trained new employees.

Jacksonville, Fl

• Maintained operating budgets for flight clothing, aircraft fuel, and maintenance parts for a V/FA-18 aircraft squadron. Total combined budgets totaling over $1,000,000.00.• Ordered, procured, and issued military aircraft parts, operational supplies, and safety equipment.• Served as OSHA Coordinator and Safety Petty Officer, ensuring that the work center was operated in a safe manner, while adhering to current OSHA regulations.