Ryan Marshall Email and Phone Number
Ryan Marshall work email
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Ryan Marshall personal email
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Ryan Marshall is a Senior Executive Assistant II, ELT at Liberty Mutual Insurance at TeamBuilder. He possess expertise in social media marketing, sales, customer service, social media, microsoft office and 14 more skills. Colleagues describe him as "I have had the pleasure of managing Ryan at WordStream and have found her to be one of WordStream’s most valuable team members. As the Manager of Operations for our services group, Ryan has built immense operational infrastructure for a group that virtually had none. She tackled projects where scope was ambiguous, and resources were limited but she did not skip a beat. In her time at WordStream she has revamped and revolutionized our client billing, reinvented our client capacity modeling, developed project management tools and built our learning and development program. Ryan is pragmatic, data driven, insightful, and she takes action. It is the balance of these qualities that has allowed her to transform our client services team successfully. Our organization and WordStream would not be as high functioning without her contributions."
Teambuilder
View- Website:
- teambuilder.io
- Employees:
- 21
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TeambuilderGreater Boston
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Senior Executive Assistant IiLiberty Mutual Insurance Jun 2024 - PresentBoston, Ma, Us -
Executive Assistant/Project ManagerPtc Sep 2020 - Jun 2024Boston, Massachusetts, Us -
Managed Services- Operations ManagerWordstream Oct 2018 - May 2020Mclean, Virginia, UsOverhauled then managed monthly billing report for the entire department which contained confidential client informationAssisted the Director of Managed Services with preparing team meeting agendas, negotiating software contracts and facilitated and lead all team-wide trainingsServed as the administrator and vendor relationship manager for all software solutions Created regular reports and dashboards in Salesforce to help senior management make strategic business decisions Facilitated internal communications (distributed information and scheduled presentations)Established benchmarks and monitored team workflow and productivity -
Operations Manager, SearchThrivehive Dec 2016 - Oct 2018Quincy, Ma, UsSupervised and established scope and responsibilities for a team of twelveResponsible for process rollouts, and industry updates for both the SEO and SEM teamsHelped forecast staffing needs, recruited and hired new candidates Handled all work from home requests, personnel issues, annual reviews and salary negotiationsAssisted the Director of Search in developing product strategy internally and externally within the digital marketing marketplaceServed as a point of escalation and guidance both on my team and with other management at the company to collaborate on new initiatives -
Manager, Client ServicesThrivehive Oct 2015 - Dec 2016Quincy, Ma, UsManaged the day-to-day workload and performance of ten client services specialists and managed one team leadCreated and lead weekly meetings and conference calls between external vendors, partners and sales executivesSupported the team and helped delegated daily tasks Recruited, interviewed and hired new team members and ensured successful onboarding
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Senior Client Services Specialist And Team LeadThrivehive Oct 2014 - Oct 2015Quincy, Ma, UsOrganized and scheduled team meetings and individual one-on-one collaboration meetings Functioned as the first escalation point for sales executives and other team managersAssisted the team manager with the day to day case load work and management of client services team membersInvolved in the interview and selection process of new client services specialists and assisted in training and development of new employees
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Client Services SpecialistThrivehive Apr 2011 - Oct 2014Quincy, Ma, UsSupported the sales team with all incoming client product and advertising requestsManaged onboarding process from start to finish to ensure timely product fulfillment of SEO, SEM, Email Marketing and Social Media PlatformsActed in a client facing role and was responsible for long term customer retentionCollaborated and maintained internal relationships with sales team and external relationships with clients
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Agility TeamWayfair Jun 2012 - Jan 2013Boston, Ma, Us● Responsible for customer service, sales or customer emails depending on call center demands● Sold and serviced customers to ensure satisfaction and repeat business● Assisted with new employee training including policies ● Collaborated and maintained internal relationships with sales team and external relationships with clients -
Customer Service ConsultantWayfair Apr 2011 - Jun 2012Boston, Ma, Us● Conducted a full range of customer service activities for a large e-commerce company● Effectively communicated with customers and third parties to troubleshoot and analytically resolve customer issues
Ryan Marshall Skills
Ryan Marshall Education Details
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Keene State CollegeCommunications
Frequently Asked Questions about Ryan Marshall
What company does Ryan Marshall work for?
Ryan Marshall works for Teambuilder
What is Ryan Marshall's role at the current company?
Ryan Marshall's current role is Senior Executive Assistant II, ELT at Liberty Mutual Insurance.
What is Ryan Marshall's email address?
Ryan Marshall's email address is rm****@****ail.com
What schools did Ryan Marshall attend?
Ryan Marshall attended Keene State College.
What skills is Ryan Marshall known for?
Ryan Marshall has skills like Social Media Marketing, Sales, Customer Service, Social Media, Microsoft Office, Marketing Strategy, Online Marketing, Facebook, Lead Generation, Social Networking, Public Relations, Digital Marketing.
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