● Develop and implement employee relations policies and procedures to foster a positive workplace environment. ● Serve as liaison between employees and management to address concerns and resolve conflicts effectively.● Conduct thorough investigations into employee complaints and recommend appropriate actions to ensure compliance with company policies and legal regulations.● Provide guidance and support to managers on handling performance issues, disciplinary actions, and terminations.● Monitor and analyze employee engagement and satisfaction metrics to identify areas for improvement.● Collaborate with HR teams to develop strategies for enhancing employee retention and workplace culture.● Prepare detailed reports and documentation related to employee relations activities and investigations.● Partner with nCino's Employee Resource Group, nPride, to provide resources for LGBTQ2IA+ employees.

● Identified, recruited, screened, and presented quality candidates for technology positions.● Focused on recruiting for entry and mid-level software engineers.● Collaborated with hiring managers to understand the needs and roles to be filled. ● Connected qualified candidates with hiring managers.● Maintained contact with candidates to keep them apprised of the status of their applications.● Partnered with nCino's Employee Resource Group, nPride, to focus on providing support for LGBTQ2IA+ candidates in the recruiting process. ● Utilized the software platform, Workday, for tracking candidate applications.

● Assisted in recruiting efforts to attract freelancer marketers to join the company platform.● Reviewed client scopes and reached out to match potential marketers suited for the client's project.● Managed communications between clients and marketers around project details.● Wrote and edited marketers’ bios to be tailored to the client’s scope and needs.

● Managed the recruiting life cycle across a variety of open roles helping management find, hire, and retain quality talent. ● Provided administrative support to the Director of Talent Acquisition and responsible for developing and coordinating project schedules. ● Interviewed candidates during hiring stages, including phone, first-round, and second-round interviews. ● Grew and maintained relationships with a database of qualified active and passive talent to pull from.● Collaborated with hiring managers to gain a comprehensive understanding of the company’s needs for each position and met competitive hiring goals. ● Produced professional presentations and reports to review in meetings with executives and hiring managers. ● Utilized applicant tracking platforms Greenhouse and Jobvite.

● Recruited and developed relationships with online influencers to improve online visibility for Terakeet clients.● Created SEO strategies and marketing campaigns for a wide variety of clients in accordance with their brand and goals. ● Collaborated with team members to develop and implement campaign strategies capable of achieving specific contractual objectives. ● Used off-page resources to expand and diversify the backlink profile for client target pages.

● Met sales goals through generating new leads by creating professional relationships within the community.● Created, implemented, and maintained social media marketing campaigns.● Recruited to potential candidates for sales and fitness coaching opportunities.

● Assisted in recruiting and hiring for staffing in-store needs and home office opportunities. ● Attended local career fairs as well as college employment opportunities to recruit candidates. ● Consistently met annual goals in key business metrics, such as profit and employee retention.● Developed a mentoring program to train, retain, and promote internal employees.