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Ryan Mccarthy is listed with PayPal based in Whitecross, Northern Ireland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ryan Mccarthy.
Ryan Mccarthy previously worked as Credit Claims Specialist at Paypal and Credit Customer Specialist at Paypal.
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With almost a decade of experience in customer-focused roles within the Fintech industry, I excel at enhancing customer experiences and driving business success. At PayPal, I guide customers through credit claims, provide structured support, and specialise in document analysis and training teams on dispute resolution techniques.My analytical skills and tech-savviness allow me to leverage modern SaaS tools to deliver exceptional support and training. I've managed tasks efficiently across different time zones.Key achievements include:- Leading team training and development- Analysing claim data to reduce disputes- Managing complex issues and executive escalations- Consistently meeting and exceeding KPI targets - Facilitating team engagement through events and activitiesPassionate about understanding customer needs and ensuring they derive maximum value from products and services, I am eager to connect and explore opportunities to drive success together.
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United Kingdom
Guide customers through the credit claims process, providing clear and structured support to enhance their experience.Facilitate team training on dispute resolution and customer support techniques, specialising in assisting vulnerable customers.Analyse claim data to identify trends and pain points for customers and implement strategies to reduce disputes.
United Kingdom
Maintained high-quality standards and guided customers on credit usageFacilitated team and individual training sessionsResolved complex disputes and supported vulnerable customers.
United Kingdom
Addressed customer inquiries and met and exceeded KPI targetsConducted fraud analyses and reviewed documents for authenticityPromoted to Senior Agent, managing executive escalations and training staff.
Newry And Mourne, Northern Ireland, United Kingdom
Operational Management: Oversaw store operations, aligning team efforts with business objectives and ensuring the achievement of monthly targets/KPI'sStaff Training & Performance: Enhanced staff performance through regular training and development sessions, focusing on customer service excellence and operational efficiency.Customer Relationship Management.
Newry, Northern Ireland, United Kingdom
Customer Support: Handled customer inquiries and complaints, improving satisfaction and loyalty through effective communication and problem resolution.Team Leadership: Led a team in delivering high-quality service and operational efficiency, providing training on POS systems and health and safety protocols.Financial Management: Managed cash balances and.
Other employees you can reach at paypal.com. View company contacts for 30222 employees →
Shipra Panwar
Colleague at Paypal
San Francisco Bay Area, United States, United States
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AK
Abdul Kaium
Colleague at Paypal
Sharjah, Sharjah Emirate, United Arab Emirates, United Arab Emirates
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KK
Katja Kunze
Colleague at Paypal
Berlin, Berlin, Germany, Germany
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JF
John Froelich
Colleague at Paypal
New York, New York, United States, United States
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RW
Richard Wang
Colleague at Paypal
Zhengzhou, Henan, China, China
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PG
Poornima Garikipati
Colleague at Paypal
Scarborough, Ontario, Canada, Canada
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SS
Siyu Song
Colleague at Paypal
San Jose, California, United States, United States
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SB
Sam Bradley
Colleague at Paypal
Denver, Colorado, United States, United States
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AS
Arun Singh Christopher
Colleague at Paypal
Scottsdale, Arizona, United States, United States
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AF
Alex Forrey
Colleague at Paypal
Greater Philadelphia, United States
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Quick answers generated from the profile data available on this page.
Ryan Mccarthy works for PayPal.
Ryan Mccarthy is based in Whitecross, Northern Ireland, United Kingdom while working with PayPal.
Ryan Mccarthy has worked for Paypal, Jack & Jones, and Omniplex Cinema Group.
Ryan Mccarthy's colleagues at PayPal include Shipra Panwar, Abdul Kaium, Katja Kunze, John Froelich, and Richard Wang.
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