Ryan Mccray, Mba Email & Phone Number

New Orleans, La, Us

United States

• Leadership & Operations: Lead and manage regional operations across multiple locations, overseeing the performance and development of a team of 100+ full-time employees in 1000+ client venues throughout the U.S. and Canada.• Strategic Systems Implementation: Spearheaded the implementation of Microsoft SharePoint across the organization, transforming internal communication, file sharing, and project collaboration, significantly increasing operational efficiency.• Digital Resource Library: Conceptualized, developed, and maintained a comprehensive video library, including instructional and training videos, to enhance team productivity, streamline onboarding processes, and provide ongoing education for employees.• Project Management: Directed the secret USPS Electronic Lock Program for the U.S. government, overseeing the secure installation and rollout of eLocks. Ensured program confidentiality and compliance with federal guidelines.• Operational Excellence: Delivered cost-saving solutions and optimized maintenance schedules through route mapping software, improving service delivery efficiency across regional locations.• Cross-Functional Collaboration: Collaborated with internal and external stakeholders, including government agencies and corporate partners, to ensure alignment of operational strategies with business objectives.• Performance Analytics: Monitored and analyzed key performance indicators (KPIs) to ensure targets were met, continuously driving improvements in customer service, cost management, and team productivity.

New Orleans, Louisiana

Nielsen is a global leader in measurement and information and is dedicated to providing clients with a precise understanding of what consumers watch and buy. Outside Sales Representative responsibilities include: making personal visits to potential Nielsen families, without an appointment, to effectively recruit & educate families to participate in the TV and Computer (PC) ratings which will capture their viewing habits.

Lakeshore Church | Covington, Louisiana, United States

https://lakeshorechurch.life/

Supervised 3-4 team members Kept operations running smoothly through effective problem-solving and strategic decision-making. Trained new hires on company’s policies, procedures and customer service.

Conduct in-home sales presentations to potential customers by identifying positive features and advantages of Pur Air’s products and services over those of the competition. Educate potential customers on specific product features and make recommendations based on needs. Initiate sales of reactivation services and upgrade products within assigned territory to customers who previously discontinued Pur Air. Follow up with prospects, and with existing customers after product purchase to ensure satisfaction. Process work orders and complete all paperwork in accordance with approved and standardized procedures. Establish strong, positive relationships with broad range of customers and professionally represent business.

Master Of Business Administration - Mba

Bachelor Of Arts (Ba), Marketing, 3.017

AMA