Ryan Mcelvain

Ryan Mcelvain Email and Phone Number

Head of SIU @ Tesla
California, United States
Ryan Mcelvain's Location
San Diego County, California, United States, United States
About Ryan Mcelvain

Claims executive with 20+ years’ experience gained with one of the largest and most successful insurance organizations in the country—including specific expertise in claims department oversight, fraud detection/prevention, innovation and leadership development. Throughout my career at GEICO, my strength has always resided in maximizing the potential of my teams while simplifying processes using data and technology. I support my management teams’ professional development to deliver on the organization’s goals. Over the past several years, I have been able to leverage that to the claims innovation/automation space where I have successfully led teams to transform the manual process of fraud detection into a data analytical and digitally automated function. My prior professional experience includes successfully leading claims operations departments that were responsible for property and casualty claims. Departments included subrogation, property damage, first party medical, claims call center, theft, complex liability and litigated claims. Key skills and qualifications include:• Leadership Coaching and Development• Digital Transformation, Product Innovation, Agile and Lean Methodologies• Creativity and Innovation• Fraud Detection & Prevention • Operational Strategies and Planning• Data Analysis• Change Management • Risk Management & Compliance • Performance Management / Process Improvement & Optimization• Vendor Relations & Management• Product Management

Ryan Mcelvain's Current Company Details
Tesla

Tesla

View
Head of SIU
California, United States
Website:
tesla.com
Employees:
76101
Ryan Mcelvain Work Experience Details
  • Tesla
    Head Of Siu
    Tesla
    California, United States
  • Knox Services
    Director Of Investigations
    Knox Services Aug 2024 - Present
    San Diego, California, United States
    New role in the company focused on building a world-class investigations team.
  • Geico
    Director, Siu/Claims Fraud
    Geico Nov 2021 - May 2024
    San Diego, California, United States
    Promoted to lead a staff of 900+ countrywide, including data analysts, investigators, auditors, compliance specialists, operational supervisors and managers. Responsible for a portfolio of $1.2B and the successful investigation of more than 300,000 claims annually with 14 direct reports. • Improved operational efficiency by 20% which led to an additional $200M in fraud avoidance annually. • Created an analytics team and drove the company initiative of building data analytical models which improved fraud detection accuracy and led to an additional $300M in fraud avoidance annually. • Implemented a new department structure, going from a regional model to a centralized countrywide model. • Collaborated with department heads and company executives to develop a comprehensive enterprise-wide fraud strategy with a focus on claims. • Owned regulatory and compliance relationships and built strong working relationships with regulators ensuring adherence to all laws and statutes. • Created structured onboarding and continuous education process for department leaders with a focus on leadership and performance management.
  • Geico
    Siu Manager
    Geico Mar 2019 - Nov 2021
    San Diego, California, United States
    Responsible for leading the day-to-day management of the CA, AK, HI fraud prevention team. Developed venue specific strategies while delivering on key performance targets. • Improved operational efficiency by more than 100% through claim handling process improvements, developing best practices for workflow, performance management and quality control. • Developed an affirmative action strategy specific to California statutes resulting in several cases pursued civilly and criminally while recovering monies from medical providers and tow providers. • Improved fraud avoidance by 20% annually through streamlined training, development of best practices and performance management.
  • Geico
    Claims Manager
    Geico Jan 2013 - Mar 2019
    Led claims operations departments that were responsible for property and casualty claims. Departments included subrogation, first party medical, claims call center, theft, complex liability and litigated claims. • Responsible for managing service levels, loss costs, customer service and management development while protecting policy holders involved in claims. • Hands on involvement in evaluation and authorizing claims payments. • Hired, trained, mentored and supervised claims teams to ensure customer service, file quality and productivity goals were met.• Responsible for leadership development through education, mentoring, and coaching. Achieved best-in-class internal employee satisfaction results and highest employee retention company-wide in two different departments.
  • Geico
    Claims Supervisor
    Geico Jan 2007 - Dec 2013
    San Diego, California, United States
  • Geico
    Senior Claims Examiner
    Geico Aug 2002 - Dec 2006
    San Diego, California, United States

Ryan Mcelvain Education Details

Frequently Asked Questions about Ryan Mcelvain

What company does Ryan Mcelvain work for?

Ryan Mcelvain works for Tesla

What is Ryan Mcelvain's role at the current company?

Ryan Mcelvain's current role is Head of SIU.

What schools did Ryan Mcelvain attend?

Ryan Mcelvain attended Oklahoma State University.

Who are Ryan Mcelvain's colleagues?

Ryan Mcelvain's colleagues are Andres Rodriguez, Manvir B., Maciej Pirtin, Theresa Kolodziej, William Bidel, Jasmine Miller, Lewis Parker.

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