Ryan Mcgavin Email & Phone Number

Los Angeles, California, United States

- Epilogue Media is an exclusive technical vendor for Disney Concerts- Organize phone and video calls with licensees to review detailed technical contracts and ensure all requirements are understood and followed- Travel to domestic and international concert venues as a quality-focused ambassador of the Disney brand, overseeing production of live multimedia concerts with orchestras and film (ex. Star Wars Live)- Execute tasks and troubleshoot technology issues in time-critical situations

San Jose, California & Denver, Colorado

- Collaborated directly with managers at 5 Amazon delivery stations to actively seek out delivery barriers in the field and identify long-term solutions to improve station performance metrics- Utilized metrics to solve problems and make decisions in an extremely fast-paced environment - Learned and practiced the 16 Amazon leadership principles to make better decisions and solve problems more effectively – for example: “Bias for Action,” “Deliver Results” and “Think Big"- Used customer-first mindset to build positive relationships with external shareholders and provided immediate support in response to escalations in the field

Modesto, California Area

- Aligned operations staff to complete objectives established by the CEO and the Board of Directors - Managed $2 million annual operating budget to maximize financial benefit while achieving artistic goals- Streamlined project documents, which lead to more accurate stage crew labor schedules and resulted in an average 10% reduction in production labor costs- Member of negotiating committee during the 2018 collective bargaining process with the Musician’s Union

Atherton, Ca

- Organized and lead several team building events for cohort of 20 interns - Coordinated equipment needs, supplies, and resources for multiple departments - Created and monitored spreadsheets and documents using Google Docs and Microsoft Excel

Salt Lake City, Ut

- Supported the Director of Operations and the Artist Logistics Coordinator in all areas of concert operations- Carefully coordinated the transportation and hospitality of internationally recognized guest artists - Utilized database software (OPAS) to accurately catalogue audio recording data and generate reports