Ryan Mcmahan Email & Phone Number

Dallas, Texas, United States

• Skillfully manage network infrastructure composed of 80+ devices and 4 servers, ensuring peak functionality. Implemented a robust triple redundancy system enhancing non-stop network availability.
• Transited the company from MSP to an in-house IT operation, drastically advancing system response times and administering over 9 TB of critical company data.
• Devised and established a streamlined process for onboarding, considerably diminishing the duration of equipping new hires.
• Negotiated multiple vendor contracts and fortified relations, resulting in substantial cost savings and heightened service levels.
• Managed IT budget effectively, aligning expenditures with strategic objectives and operational needs.
• Simplified complex technical information and presented flowchart examples, making it feasible for the CEO to apprehend and sign off important IT transformations.

Dallas

• Engineered, supported, and managed Data Center Server Infrastructure for internal and external clients, providing high-service availability and functionality.
• Became a go-to resource for systems administration across various operating systems and hardware setups.
• Executed database management across SQL, PostgreSQL, SQLite, MySQL platforms.
• Managed virtualization environments with XenServer, vSphere ESXi, and Proxmox.

Hutchins

• Diagnosed and repaired various devices board from top-notch brands; Samsung, HP, Asus, Dell, Apple, Acer, Toshiba, Sony, enhancing customer service levels.
• Efficiently handled tickets, maintaining the status of warranty parts, and guaranteed timely resolution of customer issues.