Ryan Mcmahon Email & Phone Number

United Kingdom

I have responsibility for a large 17 story grade A multi let office building in central Manchester. In the nearly 5 years I have been in this role I have taken it from a pre construction shell to a thriving workplace for some of the biggest companies in the world and helped our client to achieve new Landmark rents for Manchester. My position is a wide and varied role where no two days are the same. I oversee all site operations including:- Leading strategic direction and planning and bringing innovative ideas to drive business performance- Working with stakeholders to lead budget development, cost control and financial analysis to drive results- Lead efforts to drive performance for all stakeholders, aligned with their individual strategies, delivering the highest service levels- Develop and maintain strong relationships with owners, advisors, occupiers, agents, asset managers, investors and other stakeholders to ensure expectations are exceeded- Explore and implement new and innovative solutions to meet sustainability targets and achieve an operationally net carbon zero workplace- Delivery of safe and compliant workspace for occupiers, ensuring H&S policies, risk assessments, emergency procedures and business continuity plans are regularly reviewed, tested and updated as required.- Management and delivery of multi million pound capital projects, overseeing projects from planning through to delivery- Managing a large site team including direct employees, contracted staff, contractors and temporary team members.Additionally to my site based responsibilities I assist the wider MAPP north west team with technical advice, implementation of building technology and client reporting requirements.

Chester, United Kingdom

Taking on the management of grade A serviced offices in Chester city centre, I was tasked with driving fundamental change to the operation of this site. With a proactive approach I was able to resolve ongoing issues and increase stakeholder satisfaction. Duties: • Managing the provision of hard and soft site services• Identify key areas for improvement and implement change• Ensure an efficient and cost-effective service• Deal with any issues swiftly and efficiently• Respond to any out of hours emergencies• Review and approval of contractors RAMS• Ensure delivery of contractors SLA and KPI• Ensure CDM regulations are adhered to where necessary• Management of site H&S compliance• Management of service charge budget• Contract management• Tenant engagement• Testing of all emergency systems• Management of emergency planning and response• Tendering and placing contracts• Compile and maintain O&M manuals• Ensure permits to work are issued where required• Control of high risk works• Environmental Management

Birkenhead, Merseyside, United Kingdom

In this senior management role I was tasked with overseeing the facilities and health & safety function for this national law firm across their 3 sites. Demonstrating commitment to developing strong teams that are supported by effective processes to deliver a first class service to all stakeholders.Duties: • Organising team and office moves • Planning to ensure effective use of office space • Management of lease dilapidations and settlement negotiations• Management £500K budgets • Streamlining of mailroom function• Assessing processes across the firm to make efficiencies• Manage provision of all hard and soft services• Contract management • Manage and develop teams to outperform against SLA’s• Schedule and deliver planned and reactive maintenance• Plan and project manage all repairs, maintenance and major works from planning through to delivery• Manage and develop the business continuity planning process• Carrying out disciplinary and performance management • Production of regular management reports • Management of all emergency planning and response• Investigate and implement environmental improvements• Devise and deliver companywide training• Health & Safety management• Management of company fire wardens and first aiders• Delivering operational change across the business

Liverpool, United Kingdom

Managing a busy independent lettings and property management company with a portfolio of 380 residential and commercial properties, this role allowed me to develop and demonstrate my management skills as well as my problem solving capabilities. This position allowed me to demonstrate my ability to make sound strategic decisions to drive the business forward.Duties: • Management of office and contracted staff• Implementation of paperless solution• Deal with customer queries and inquiries• Preparing quotes and invoices• Budget management• Generating new business• Training and development of office staff• Manage contract and service tendering process• Planning and management of building and maintenance works• Investigate and implement new systems to improve efficiency• Service of residential & commercial legal notices• commercial/residential property, facilities and block management• Identify issues and deliver a successful solution• Carrying out viewings and tenancy inspections

Wirral

Working on a temporary contract I was tasked with resolving ongoing issues that had arisen within the portfolio. This position allowed me to demonstrate my problem solving capabilities as well as my drive and determination to get the job done. Duties: • Assess repair and maintenance issues and ensure they are carried out to the required standards• Service of legal notices & reposition• Contractor management• Negotiation of leases• Ensure all work is carried out within budget and delivered on time• Training owners to effectively manage the portfolio

Wirral

This role based in a newly opened lettings branch has enabled me to develop my negotiation skills and helped me to improve my commercial awareness within the property industry. My key responsibilities were building relationships with prospective landlords, Negotiating with clients and generating new business.

Ellesmere Port

This temporary role allowed me to develop my financial and administration skills. My main responsibilities included assessing current processes and implementing improvements, management of the petty cash and foreign currency accounts, purchase ledger and holiday and sickness administration.

Starting as a Property Administrator and proving myself I worked my way up to this management role where I was responsible for an ever expanding residential and commercial portfolio where I developed key skills which have helped me succeed in this industry. Duties: • Negotiating with suppliers• Planning and project management of renovations and new build projects• Contract management • Budget management• Identifying investment opportunities• Liaising with local councils, planning and building control• Negotiation and preparation of commercial and residential tenancy agreements/leases• Ensure compliance with all current legislation• Asses all issues are dealt with promptly and effectively• Ensure profitability of all projects• Carry out construction contract tender process• Put PPM schedules in place and ensure they are adhered to• Ensure reactive maintenance requests are dealt with in line with company SLA’s • Complete any maintenance and minor works where possible• Complete periodic inspections • Main point of contact for all tenants • Take a hands on approach to all maintenance, repairs and renovations. • Produce and serve legal notices• Bookkeeping

Level 6, Facilities Management

Accounting And Finance

Education record

Education record